Mobile Applications for Knowledge Workers and Field Workers

Table 1

Mobile enterprise versus mobile business app.

	Mobile business apps	Mobile enterprise apps
Process support	Standard workflows, business processes, and mobile-integrated business processes	Mobile-integrated business processes, ad hoc workflow, worklets, and information intense ad hoc workflows
Interface to enterprise system	No connection to the enterprise system needed	Only usable with an interface to enterprise systems
Specificity	Standardized	Individual and customized
Cost	Free or below 10€ (mostly employees carry cost)	Individual deployments expensive, standardized apps normally not free
Distribution channels	Public app stores (iTunes, PlayStore)	Enterprise app store, distribution over IMEI number or public app stores
Decision to use the specific app	Individual level; (employee)	Enterprise wide; (management)