Review Article

How Do Emotions Impact Mobile Services Acceptance? A Systematic Literature Review

Table 3

Systematic review studies.

ID [source]AuthorPublicationPublication yearGathering dataSample frameBase acceptance model

S1 [26]Mac Callum et al.Computers in Human Behavior2014Survey413TAM
S2 [29]Chemingui and Ben LallounaInternational Journal of Bank Marketing2013Survey300TAM
S3 [30]ChengJournal of Systems and Information Technology2014Survey486TAM
S4 [31]Cheong and ParkInternet Research2005Survey1279TAM
S5 [32]ChongExpert Systems with Applications2013Survey376TAM; UTAUT
S6 [33]Cimperman et al.International Journal of Medical Informatics2016Survey400UTAUT
S7 [34]Cyr et al.Information & Management2006Survey60TAM
S8 [35]de Kerviler et al.Journal of Retailing and Consumer Services2016Survey179, 184Other
S9 [36]Deng et al.International Journal of Medical Informatics2014Survey485TPB
S10 [27]Ha et al.Information & Management2007Survey1011TAM
S11 [17]Hong et al.Information Systems Frontiers2008Survey1183TAM
S12 [37]Huang et al.The Electronic Library2015Survey206ISSM
S13 [38]KarimiComputers in Human Behaviour2016Survey130UTAUT
S14 [19]Kim et al.Expert Systems with Applications2009Survey542TAM
S15 [39]Kim et al.Decision Support Systems2007Survey161TAM
S16 [23]Kourouthanassis et al.Pervasive and Mobile Computing2015Survey105UTAUT
S17 [40]LaiInformation Systems Frontiers2004Survey150SERVQUAL; TAM
S18 [41]Lee and WongProcedia-Social and Behavioral Sciences2016Survey2014ESQUAL
S19 [42]Lee et al.Journal of the American Society for Information Science and Technology2007Survey207TAM
S20 [25]Lee et al.Journal of Enterprise Information Management2015Survey538TAM
S21 [43]Leong et al.Computers in Human Behavior2013Survey572TAM; TRA; TPB; DOI
S22 [44]Lim et al.International Journal of Medical Informatics2011Survey175TAM
S23 [45]Liu et al.Internet Research2015Survey271Other
S24 [46]Lu and SuInternet Research2009Survey369TAM
S25 [47]MohammadiComputers in Human Behavior2015Survey390TAM; ECT
S26 [48]Nysveen et al.Journal of Consumer Marketing2005Survey684TAM; TRA
S27 [49]Parreño et al.Industrial Management & Data Systems2013Survey355TRA; TAM
S28 [50]Park and KimTelematics and Informatics2014Survey1099TAM
S29 [51]Park et al.Telematics and Informatics2014Survey1409TAM
S30 [52]Park and OhmTelematics and Informatics2014Survey1109TAM
S31 [53]Park et al.Wireless Personal Communications2016Survey211TAM
S32 [54]Su et al.Computers in Human Behavior2016Survey456Flow theory
S33 [55]Verkasalo et al.Telematics and Informatics2010Survey579TAM
S34 [56]Wang et al.Information Systems and e-Business Management2013Survey192TAM
S35 [57]Wang and LiInternet Research2012Survey497Other
S36 [58]Wong et al.Telematics and Informatics2015Survey271UTAUT
S37 [59]YoonThe Journal of Academic Librarianship2016Survey273TAM
S38 [60]Yoon et al.Information Technology and Management2015Survey396TAM
S39 [61]ZhouOnline Information Review2011Survey229TAM; ISSM
S40 [62]ZhouInformation Technology and Management2012Survey200TAM; TRA
S41 [63]ZhouElectronic Commerce Research2013Survey278TAM; TRA
S42 [64]ZhouPersonal and Ubiquitous Computing2013Survey231UTAUT; TAM
S43 [65]ZhouPersonal and Ubiquitous Computing2013Survey285TAM; IDT; TTF; UTAUT