Review Article
How Do Emotions Impact Mobile Services Acceptance? A Systematic Literature Review
Table 6
Most used relations between factors.
| Relation | Number of studies | Corr. (lower) | Corr. (upper) | Corr. (median) | Number of sig | Number of nonsig | Sig % | Sample size (lower) | Sample size (upper) | Cumulative sample size | Average sample size |
| PE→BI | 22 | 0.076 | 0.61 | 0.3 | 22 | 0 | 100% | 60 | 1409 | 10105 | 459.3181818 | PE→A | 9 | 0.18 | 0.462 | 0.26 | 9 | 0 | 100% | 684 | 1409 | 9703 | 1078.111111 | Sat→BI | 8 | 0.22 | 0.47 | 0.379 | 8 | 0 | 100% | 150 | 1409 | 4836 | 604.5 | SI→PE | 7 | 0.27 | 0.69 | 0.5 | 7 | 0 | 100% | 211 | 579 | 3685 | 526.4285714 | PBC→PE | 6 | 0.34 | 0.66 | 0.485 | 6 | 0 | 100% | 579 | 579 | 3474 | 579 | FS→BI | 5 | 0.24 | 0.33 | 0.28 | 5 | 0 | 100% | 200 | 1109 | 2103 | 420.6 | Play→BI | 5 | 0.15 | 0.524 | 0.451 | 5 | 0 | 100% | 130 | 1279 | 1799 | 359.8 | PEOU→Sat | 4 | 0.151 | 0.54 | 0.245 | 4 | 0 | 100% | 192 | 538 | 1349 | 337.25 | PU→Sat | 4 | 0.13 | 0.34 | 0.191 | 4 | 0 | 100% | 192 | 538 | 1349 | 337.25 | PEOU→FS | 3 | 0.21 | 0.377 | 0.27 | 3 | 0 | 100% | 200 | 1011 | 1442 | 480.6666667 | T→FS | 3 | 0.18 | 0.51 | 0.19 | 3 | 0 | 100% | 200 | 285 | 763 | 254.3333333 | Play→A | 2 | 0.155 | 0.376 | 0.2655 | 2 | 0 | 100% | 538 | 1279 | 1817 | 908.5 | Ax→BI | 2 | −0.16 | −0.14 | −0.15 | 2 | 0 | 100% | 369 | 485 | 854 | 427 | CO→FS | 2 | 0.29 | 0.35 | 0.32 | 2 | 0 | 100% | 278 | 285 | 563 | 281.5 | SA→FS | 2 | 0.16 | 0.16 | 0.16 | 1 | 1 | 50% | 200 | 285 | 485 | 242.5 | MS→PE | 2 | 0.33 | 0.7307 | 0.53035 | 2 | 0 | 100% | 271 | 369 | 640 | 320 | PCost→PE | 2 | −0.274 | −0.169 | −0.2215 | 2 | 0 | 100% | 542 | 542 | 1084 | 542 | Ax→PEOU | 2 | 0.61 | 0.61 | 0.61 | 1 | 1 | 50% | 400 | 413 | 813 | 406.5 | PE→PEOU | 2 | 0.347 | 0.371 | 0.359 | 2 | 0 | 100% | 211 | 211 | 422 | 211 | PE→PU | 2 | 0.21 | 0.359 | 0.2845 | 2 | 0 | 100% | 192 | 1011 | 1203 | 601.5 | PE→PV | 2 | 0.196 | 0.253 | 0.2245 | 2 | 0 | 100% | 161 | 271 | 432 | 216 | PE→Sat | 1 | 0.28 | 0.28 | 0.28 | 2 | 0 | 100% | 192 | 192 | 384 | 192 | PE→FS | 1 | 0.487 | 0.487 | 0.487 | 2 | 0 | 100% | 1011 | 1011 | 2022 | 1011 | FS→A | 1 | 0.222 | 0.222 | 0.222 | 1 | 0 | 100% | 1011 | 1011 | 1011 | 1011 | Irr→A | 1 | −0.15 | −0.15 | −0.15 | 1 | 0 | 100% | 355 | 355 | 355 | 355 | Sat→A | 1 | 0.327 | 0.327 | 0.327 | 1 | 0 | 100% | 1109 | 1109 | 1109 | 1109 | Ax→AICTL | 1 | 0 | 0 | 0 | 0 | 1 | 0% | 413 | 413 | 413 | 413 | Ax→AML | 1 | 0 | 0 | 0 | 0 | 1 | 0% | 413 | 413 | 413 | 413 | PEOU→Ar | 1 | 0 | 0 | 0 | 0 | 1 | 0% | 105 | 105 | 105 | 105 | PU→Ar | 1 | 0.296 | 0.296 | 0.296 | 1 | 0 | 100% | 105 | 105 | 105 | 105 | Sat→AU | 1 | 0.28 | 0.28 | 0.28 | 1 | 0 | 100% | 390 | 390 | 390 | 390 | MS→Ax | 1 | −0.44 | −0.44 | −0.44 | 1 | 0 | 100% | 369 | 369 | 369 | 369 | PE→BAs | 1 | 0.36 | 0.36 | 0.36 | 1 | 0 | 100% | 497 | 497 | 497 | 497 | PE→BAw | 1 | 0.41 | 0.41 | 0.41 | 1 | 0 | 100% | 497 | 497 | 497 | 497 | Ar→BI | 1 | 0.223 | 0.223 | 0.223 | 1 | 0 | 100% | 105 | 105 | 105 | 105 | Ple→BI | 1 | 0.257 | 0.257 | 0.257 | 1 | 0 | 100% | 105 | 105 | 105 | 105 | Ax→BICTL | 1 | 0 | 0 | 0 | 0 | 1 | 0% | 413 | 413 | 413 | 413 | PE→BL | 1 | 0.67 | 0.67 | 0.67 | 1 | 0 | 100% | 497 | 497 | 497 | 497 | Sat→Comm | 1 | 0.528 | 0.528 | 0.528 | 1 | 0 | 100% | 214 | 214 | 214 | 214 | PE→CUI | 1 | 0.324 | 0.324 | 0.324 | 1 | 0 | 100% | 542 | 542 | 542 | 542 | PEOU→Dom | 1 | 0.269 | 0.269 | 0.269 | 1 | 0 | 100% | 105 | 105 | 105 | 105 | PU→Dom | 1 | 0.301 | 0.301 | 0.301 | 1 | 0 | 100% | 105 | 105 | 105 | 105 | ConnQ→FS | 1 | 0.24 | 0.24 | 0.24 | 1 | 0 | 100% | 231 | 231 | 231 | 231 | ContQ→FS | 1 | 0.45 | 0.45 | 0.45 | 1 | 0 | 100% | 231 | 231 | 231 | 231 | PI→FS | 1 | 0.13 | 0.13 | 0.13 | 1 | 0 | 100% | 200 | 200 | 200 | 200 | Ub→FS | 1 | 0.26 | 0.26 | 0.26 | 1 | 0 | 100% | 200 | 200 | 200 | 200 | UConn→FS | 1 | 0.1 | 0.1 | 0.1 | 1 | 0 | 100% | 285 | 285 | 285 | 285 | En→Irr | 1 | 0 | 0 | 0 | 0 | 1 | 0% | 355 | 355 | 355 | 355 | PU→Irr | 1 | −0.31 | −0.31 | −0.31 | 1 | 0 | 100% | 355 | 355 | 355 | 355 | PE→MS | 1 | 0.53 | 0.53 | 0.53 | 1 | 0 | 100% | 369 | 369 | 369 | 369 | Sat→NB | 1 | 0.484 | 0.484 | 0.484 | 1 | 0 | 100% | 206 | 206 | 206 | 206 | Chal→PE | 1 | 0.259 | 0.259 | 0.259 | 1 | 0 | 100% | 456 | 456 | 456 | 456 | Com→PE | 1 | 0.183 | 0.183 | 0.183 | 1 | 0 | 100% | 486 | 486 | 486 | 486 | Conf→PE | 1 | 0.49 | 0.49 | 0.49 | 1 | 0 | 100% | 192 | 192 | 192 | 192 | Conv→PE | 1 | 0.32 | 0.32 | 0.32 | 1 | 0 | 100% | 396 | 396 | 396 | 396 | CP→PE | 1 | 0.17 | 0.17 | 0.17 | 1 | 0 | 100% | 396 | 396 | 396 | 396 | DA→PE | 1 | 0.55 | 0.55 | 0.55 | 1 | 0 | 100% | 60 | 60 | 60 | 60 | EOA→PE | 1 | 0.36 | 0.36 | 0.36 | 1 | 0 | 100% | 369 | 369 | 369 | 369 | HI→PE | 1 | 0.196 | 0.196 | 0.196 | 1 | 0 | 100% | 456 | 456 | 456 | 456 | Iden→PE | 1 | 0.16 | 0.16 | 0.16 | 1 | 0 | 100% | 396 | 396 | 396 | 396 | PA→PE | 1 | 0.178 | 0.178 | 0.178 | 1 | 0 | 100% | 1011 | 1011 | 1011 | 1011 | PCS→PE | 1 | 0.577 | 0.577 | 0.577 | 1 | 0 | 100% | 1409 | 1409 | 1409 | 1409 | PMR→PE | 1 | 0.25 | 0.25 | 0.25 | 1 | 0 | 100% | 207 | 207 | 207 | 207 | SInt→PE | 1 | 0.154 | 0.154 | 0.154 | 1 | 0 | 100% | 456 | 456 | 456 | 456 | Skill→PE | 1 | 0.18 | 0.18 | 0.18 | 1 | 0 | 100% | 456 | 456 | 456 | 456 | ContQ→Play | 1 | 0.146 | 0.146 | 0.146 | 1 | 0 | 100% | 1279 | 1279 | 1279 | 1279 | IE→Play | 1 | 0.152 | 0.152 | 0.152 | 1 | 0 | 100% | 1279 | 1279 | 1279 | 1279 | PEOU→Play | 1 | 0.539 | 0.539 | 0.539 | 1 | 0 | 100% | 1279 | 1279 | 1279 | 1279 | PEOU→Ple | 1 | 0.258 | 0.258 | 0.258 | 1 | 0 | 100% | 105 | 105 | 105 | 105 | PU→Ple | 1 | 0.358 | 0.358 | 0.358 | 1 | 0 | 100% | 105 | 105 | 105 | 105 | PE→PQ | 1 | 0.33 | 0.33 | 0.33 | 1 | 0 | 100% | 497 | 497 | 497 | 497 | Ax→PU | 1 | 0 | 0 | 0 | 0 | 1 | 0% | 413 | 413 | 413 | 413 | FS→PU | 1 | 0.38 | 0.38 | 0.38 | 1 | 0 | 100% | 285 | 285 | 285 | 285 | A→Sat | 1 | 0.63 | 0.63 | 0.63 | 1 | 0 | 100% | 538 | 538 | 538 | 538 | AU→Sat | 1 | 0.462 | 0.462 | 0.462 | 1 | 0 | 100% | 206 | 206 | 206 | 206 | Conf→Sat | 1 | 0.24 | 0.24 | 0.24 | 1 | 0 | 100% | 192 | 192 | 192 | 192 | Eff→Sat | 1 | 0.544 | 0.544 | 0.544 | 1 | 0 | 100% | 214 | 214 | 214 | 214 | Empathy→Sat | 1 | 0.15 | 0.15 | 0.15 | 1 | 0 | 100% | 150 | 150 | 150 | 150 | Full→Sat | 1 | 0.146 | 0.146 | 0.146 | 1 | 0 | 100% | 214 | 214 | 214 | 214 | InfQ→Sat | 1 | 0.199 | 0.199 | 0.199 | 1 | 0 | 100% | 206 | 206 | 206 | 206 | PM→Sat | 1 | 0.487 | 0.487 | 0.487 | 1 | 0 | 100% | 1109 | 1109 | 1109 | 1109 | Pri→Sat | 1 | 0.17 | 0.17 | 0.17 | 1 | 0 | 100% | 214 | 214 | 214 | 214 | PV→Sat | 1 | 0.627 | 0.627 | 0.627 | 1 | 0 | 100% | 150 | 150 | 150 | 150 | SAv→Sat | 1 | 0.165 | 0.165 | 0.165 | 1 | 0 | 100% | 214 | 214 | 214 | 214 | SDQ→Sat | 1 | 0.276 | 0.276 | 0.276 | 1 | 0 | 100% | 1109 | 1109 | 1109 | 1109 | SysQ→Sat | 1 | 0.235 | 0.235 | 0.235 | 1 | 0 | 100% | 206 | 206 | 206 | 206 | T→Sat | 1 | 0.45 | 0.45 | 0.45 | 1 | 0 | 100% | 229 | 229 | 229 | 229 | Tangibles→Sat | 1 | 0.17 | 0.17 | 0.17 | 1 | 0 | 100% | 150 | 150 | 150 | 150 | Sat→T | 1 | 0.863 | 0.863 | 0.863 | 1 | 0 | 100% | 214 | 214 | 214 | 214 |
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