Review Article
How Do Emotions Impact Mobile Services Acceptance? A Systematic Literature Review
Table 7
Factors used in the model in relation to established acceptance models.
| | Factors | Causal models | | TAM | TAM2 | TAM3 | UTAUT | IDT/DOI | TPB | TRA | TTF |
| | Perceived Enjoyment (PE) | / | / | Yes | / | / | / | / | / | | Satisfaction (Sat) | / | / | / | / | / | / | / | / | | Flow/Flow State (FS) | / | / | / | / | / | / | / | / | | Anxiety (Ax) | / | / | Yes | / | / | / | / | / | | Playfulness (Play) | / | / | Yes | / | / | / | / | / | | Social Influence (SI) | Yes | Yes | Yes | Yes | Yes | Yes | Yes | / | | Perceived Behavioral Control (PBC) | / | / | / | / | / | Yes | / | / | | Perceived Cost (PCost) | / | / | / | / | / | / | / | / | | Mobile Skillfulness (MS) | / | / | / | / | / | / | / | / | | Attitude (A) | Yes | / | / | / | / | Yes | Yes | / | | Perceived Value (PV) | / | / | / | / | / | / | / | / | | Perceived Usefulness (PU) | Yes | Yes | Yes | Yes | Yes | / | / | / | | Perceived Ease of Use (PEOU) | Yes | Yes | Yes | Yes | Yes | / | / | / | | Trust (T) | / | / | / | / | / | / | / | / | | Contextual offerings (CO) | / | / | / | / | / | / | / | / | | Behavioral intention (BI) | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| | | 5 | 4 | 7 | 4 | 4 | 4 | 3 | 1 |
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