Identifying Usability Issues in Instant Messaging Apps on iOS and Android Platforms

Table 6

Results of the heuristic evaluation for the Android platform apps.

Heuristic\app	Cnectd	Hush hush app	Kik messenger	Surespot	Yak	Zohib	Meanh	Std
A	0.05	0.00	0.00	0.60	1.00	0.00	0.28	0.43
B	0.60	0.40	1.47	1.27	1.27	0.53	0.92	0.46
C	1.50	0.50	2.70	1.30	1.40	1.50	1.48	0.71
D	0.60	0.10	2.10	0.90	0.20	0.30	0.70	0.75
E	0.44	0.28	0.96	0.96	0.56	0.72	0.65	0.28
F	0.80	0.00	0.50	1.90	0.00	1.00	0.70	0.72
G	3.30	0.10	2.10	1.20	2.30	2.30	1.88	1.10
H	0.27	0.33	0.00	0.00	0.33	1.20	0.36	0.44
						Mean	0.87	0.55