Research Article

A Chatbot System for Mental Healthcare Based on SAT Counseling Method

Table 1

Question items comparison defined in SAT and Digital-SAT.

Q.SATQ.Digital-SAT

1Do you have any problems that you would like to solve with your current stress problem? (If unanticipated, chose one item from the stress source checklist) Which of the following is to be taken up this time?1-1Remember that you feel stressed now
1-2What is it (select from the stress source checklist)?
1-3What are the stresses? (5-point scale)

2Please close your eyes and think the stress problem. If you represent an aversive image or feeling of the stress in color and shape, which color do you image? Red, brown, or black etc.? Which is its shape, such as square, sharp, etc..?2-1Please close your eyes and think the stress problem. If you represent an aversive image or feeling of the stress in color, which color do you select? (Select from options)
2-1If you represent an aversive image or feeling of the stress in shape, which shape do you select? (Select from options)

3Please image something with the selected color and shape and tell me at which your body part you feel the body discomfort, “head, face, throat, etc.”, and how you feel around the body part, “heavy, painful, choked, etc.”. And tell me the level of stress caused by the body discomfort. Please answer by percentage between 0% and 100%3-1When you image something with the selected color and shape, which your body part you feel the body discomfort? (Chose from options)
3-2How do you feel around the body part? (Chose from options)
3-3How much is your stress level by percentage? (Select from options from 0% to 100%)

4(Show a list of light images) which light image may make your body discomfort relaxed and decrease your stress level to 0%? Please answer with inspiration. You can select images as many as you want4-1Which color may make your body discomfort relaxed? (Select from options)
4-2When you are covered by the color, how many percentages will be? (Chose from options)

5(Show a list of smile face images) when you look at the smile face images list, while looking at the selected light image, which face are coming into your eyes or do you think you like? Once you’re looking at all smile faces (if the client cannot select it, change your word, for example, “which face does you make warm or bright?”)5-1Select smile face images which are coming into your eyes or you think you like. (Chose from options)
5-2How do you feel surrounded by the selected people? Are you healed or relaxed? If your feeling does not change, please change the images

6If you look at the selected smile face images, how many percentages will the level of your stress be reduced? If the percentage become 0%, you adopt the images. (If the percentage does not reach 0%, ask the client to repeat Q4-Q5 on the remaining percentage to achieve 0%.)6-1How many percentages will the level of you stress be reduced? (Select from options from 0% to 100%)

7If you look at all the smile face images you found here, what type of personality can you imagine yourself? Big-hearted? Bright? Positive? If you have such personalities, what kind of behavior do you do in the stress situation? What would you expect results of the coping? (Free answer)7-1When you look at these smile face images, what type of personality can you imagine yourself? (Select from options)
7-2If you have such personalities, what kind of behavior do you do in the stress situation?
7-3If you do such a behavior, is it likely work?

8Which is the best one of you selected face images? If you look at the one, what messages is the person likely to give you? (Free answers)?8-1Which is the best one of you selected face images?
8-2What messages is the person likely to give you?

9If you look at all the smile face images that you found here, how does your feeling to the stress problem first thought become? If the client can select “unworried,” “comfortable,” “happy,” etc., the therapy is completed9-1When you look at all the smile face images that you found here, how does your feeling to the stress problem first thought change? (Select from options)
9-2When you were covered by the light image, your stress percentage is xx %. How about now? (Select from options from 0% to 100%)
9-3How much does your stress level become? (5-point scale)