The Impact of Context Awareness and Ubiquity on Mobile Government Service Adoption

Table 1

M-government to citizen (M-G2C).

Support and solutions	Descriptions
Mobility and ubiquity	The key benefit of m-government is unique mobility which provides the potential to connect with people across the board, anywhere and anytime. This element provides a heightened manner of the ubiquity of government and thus citizens have access to public services beyond the regulated office hours [55, 56].
Delivery of location-based public services	The potential mobile technology to determine the specific physical location of people empowers the provision of location-based public services [57]
Timely delivery of information	The real-time connection and quicker access enabled by mobile devices can ensure the timely availability of crucial and specialized data and information
Ease of use (user friendly)	The higher nature of personalization and customization of mobile devices makes them handy and less difficult to use [58]
Emergency management	Mobile and wireless technology can be used during emergency and natural disasters to provide dissemination of information in a prompt manner [59, 60]