|
Construct | Items | Mean |
|
Continuance intention [92] | COI1 | I will continue to use SNS in the future. |
COI2 | In the future, I will continue to use SNS without stopping. |
COI3 | I will continue to use SNS more often. |
|
Perceived ease of use [47] | PEU1 | Learning how to use SNS is easy. |
PEU2 | I think SNS can be used by anyone. |
PEU3 | SNS can be conveniently used anytime, anywhere. |
|
Perceived usefulness [47] | PUS1 | The use of SNS makes work (study) more efficient. |
PUS2 | SNS is useful for my work (study). |
PUS3 | The use of SNS improves my work performance. |
|
Perceived enjoyment [50] | PEN1 | Using SNS is pleasurable. |
PEN2 | Using SNS is interesting. |
PEN3 | Using SNS gives me enjoyment |
|
Communication [55] | CMU1 | I can get closer to people you do not see often through SNS. |
CMU2 | I can meet various people through SNS. |
|
System quality [15] | SYQ1 | The speed of SNS is fast. |
SYQ2 | SNS has no obstacles, so I can always use it whenever I want. |
|
Information quality [15] | INQ1 | The information provided by SNS is the information I need. |
INQ2 | The information provided by SNS is suitable for using the system. |
|
Service quality [93] | SEQ1 | SNS provides personalized service to me. |
SEQ2 | SNS tries to understand my needs well. |
|
Positive affect [94] | POA1 | I get excited when I use SNS. |
POA2 | I am passionate while using SNS. |
POA3 | I am proud while using SNS. |
|
Negative affect [94] | NEA1 | I suffer while using SNS. |
NEA2 | I get angry while using SNS. |
NEA3 | I feel annoyed while using SNS. |
|