Research Article

Evaluating the Performance of Taiwan Homestay Using Analytic Network Process

Table 3

The definition of aspect.

AspectDefinition

Surroundings of the building and features (A)The entire exterior and interior design of the homestay. Local cultural features are demonstrated and incorporated into the homestay.

Service quality (B)Customer satisfaction at services provided by homestay proprietors.

Homestay facilities (C)Hardware of the homestay.

Homestay operation and management (D)This section is about how the homestay proprietors manage, plan, and design its rooms and surroundings as well as how they guard roomers’ lodging privacy and safety.

Homestay geist and community co-prosperity (E)The homestay proprietors carry out the homestay operation in person and frequently interact with their guests and run the homestay business with a concept of incorporating into its local community in order to help local economic prosper.