Classification of Hospital Web Security Efficiency Using Data Envelopment Analysis and Support Vector Machine

Table 1

The factors for the DEA model.

Input factors
Clarity of purpose
𝑋1: security information is clearly structured on homepage;
𝑋2: adequate security measures have been adopted from official; homepage or login page;
𝑋3: security policy documents are provided on homepage;
𝑋4: news or events on the Internet security are reported;
𝑋5: fault detection and responses adequately function.
Communication
𝑋6: content is frequently updated;
𝑋7: the transmission platform of interhospital medical records; is built.
Security framework
𝑋8: availability of help desk services;
𝑋9: how sound are the security methods or protocols used;
𝑋10: first aid directions for computer security risks.
Output factors—the benefits of web security
𝑌1: user satisfaction;
𝑌2: progress of ISO 27001 accreditation.