Research Article

Classification of Hospital Web Security Efficiency Using Data Envelopment Analysis and Support Vector Machine

Table 1

The factors for the DEA model.

Input factors
Clarity of purpose
: security information is clearly structured on homepage;
: adequate security measures have been adopted from official
     homepage or login page;
: security policy documents are provided on homepage;
: news or events on the Internet security are reported;
: fault detection and responses adequately function.
: content is frequently updated;
: the transmission platform of interhospital medical records
     is built.
Security framework
: availability of help desk services;
: how sound are the security methods or protocols used;
: first aid directions for computer security risks.
Output factors—the benefits of web security
: user satisfaction;
: progress of ISO 27001 accreditation.