Research Article

No Refund or Full Refund: When Should a Fashion Brand Offer Full Refund Consumer Return Service for Mass Customization Products?

Table 3

(a) Sensitivity analysis on the effect brought by (with ). (b) Sensitivity analysis on the effect brought by (with ). (c) Sensitivity analysis on the effect brought by (with ). (d) Sensitivity analysis on the effect brought by (with ). (e) Sensitivity analysis on the effect brought by (with ).
(a)

Optimal strategy

057.47614Consumer return with full refund
5112.6601Consumer return with full refund
10178.8924Consumer return with full refund
15256.321Consumer return with full refund
20345.0745Consumer return with full refund
25445.2616Consumer return with full refund
30556.9698Consumer return with full refund
35680.2648Consumer return with full refund
40815.1897Consumer return with full refund
45961.7641Consumer return with full refund
501119.983Consumer return with full refund
551289.818Consumer return with full refund
601471.215Consumer return with full refund
651664.095Consumer return with full refund
701868.354Consumer return with full refund
752083.861Consumer return with full refund
802310.462Consumer return with full refund
852547.977Consumer return with full refund
902796.201Consumer return with full refund
953054.907Consumer return with full refund
1003323.843Consumer return with full refund

(b)

Optimal strategy

057.47614Consumer return with full refund
572.71861Consumer return with full refund
1088.54183Consumer return with full refund
15104.8257Consumer return with full refund
20121.4449Consumer return with full refund
25138.2716Consumer return with full refund
30155.1791Consumer return with full refund
35172.0444Consumer return with full refund
40188.7511Consumer return with full refund
45205.1917Consumer return with full refund
50221.269Consumer return with full refund
55236.8976Consumer return with full refund
60252.0048Consumer return with full refund
65266.5306Consumer return with full refund
70280.4274Consumer return with full refund
75293.6601Consumer return with full refund
80306.2044Consumer return with full refund
85318.0468Consumer return with full refund
90329.1825Consumer return with full refund
95339.615Consumer return with full refund
100349.3545Consumer return with full refund

(c)

Optimal strategy

057.47614Consumer return with full refund
557.31906Consumer return with full refund
1056.85037Consumer return with full refund
1556.07753Consumer return with full refund
2055.01266Consumer return with full refund
2553.67209Consumer return with full refund
3052.0757Consumer return with full refund
3550.24625Consumer return with full refund
4048.20862Consumer return with full refund
4545.98904Consumer return with full refund
5043.61431Consumer return with full refund
5541.11118Consumer return with full refund
6038.5057Consumer return with full refund
6535.82278Consumer return with full refund
7033.08575Consumer return with full refund
7530.31611Consumer return with full refund
8027.53335Consumer return with full refund
8524.75483Consumer return with full refund
9021.99579Consumer return with full refund
9519.26937Consumer return with full refund
10016.58673Consumer return with full refund

(d)

Optimal strategy

057.47614Consumer return with full refund
154.50733Consumer return with full refund
251.56711Consumer return with full refund
348.65629Consumer return with full refund
445.77567Consumer return with full refund
542.92605Consumer return with full refund
640.10819Consumer return with full refund
737.32283Consumer return with full refund
834.57069Consumer return with full refund
931.85248Consumer return with full refund
1029.16887Consumer return with full refund
1126.52051Consumer return with full refund
1223.90802Consumer return with full refund
1321.33201Consumer return with full refund
1418.79306Consumer return with full refund
1516.29172Consumer return with full refund

(e)

Optimal strategy

057.47614Consumer return with full refund
147.75089Consumer return with full refund
238.4596Consumer return with full refund
329.60083Consumer return with full refund
421.17313Consumer return with full refund
513.175Consumer return with full refund
65.604925Consumer return with full refund
7−1.53862No return
8−8.25721No return
9−14.5524No return
10−20.4259No return
11−25.8792No return
12−30.914No return
13−35.532No return
14−39.735No return
15−43.5246No return