Application of an Integrated Model with MCDM and IPA to Evaluate the Service Quality of Transshipment Port

Table 1

Weight vector.

	Weight of 𝐶𝑖	Weight of 𝐶𝑖𝑗	Normalization	Weight vector
𝐶1	3		0.1579
𝐶11		4	0.3636	0.1579 × 0.3636	0.0574	0.6
𝐶12		4	0.3636	0.1579×0.3636	0.0574	0.6
𝐶13		3	0.2728	0.1579×0.2728	0.0431	0.6
𝐶2	4		0.2105
𝐶21		5	0.3846	0.2105×0.3846	0.0809	0.6
𝐶22		4	0.3077	0.2105×0.3077	0.0648	0.6
𝐶23		4	0.3077	0.2105×0.3077	0.0648	0.6
𝐶3	2		0.1053
𝐶31		5	0.4167	0.1053×0.4167	0.0439	0.6
𝐶32		4	0.3333	0.1053×0.3333	0.0351	0.6
𝐶33		3	0.2500	0.1053×0.2500	0.0263	0.6
𝐶4	4		0.2105
𝐶41		5	0.2941	0.2105×0.2941	0.0619	0.6
𝐶42		3	0.1765	0.2105×0.1765	0.0372	0.6
𝐶43		4	0.2353	0.2105×0.2353	0.0495	0.6
𝐶44		5	0.2941	0.2105×0.2941	0.0619	0.6
𝐶5	5		0.2632
𝐶51		5	0.5000	0.2632×0.5000	0.1316	0.6
𝐶52		5	0.5000	0.2632×0.5000	0.1316	0.6
𝐶6	1		0.0526
𝐶61		5	0.4546	0.0526×0.4546	0.0238	0.6
𝐶62		3	0.2727	0.0526×0.2727	0.0144	0.6
𝐶63		3	0.2727	0.0526×0.2727	0.0144	0.6