Dimension-Specific Efficiency Measurement Using Data Envelopment Analysis

Table 5

CCR efficiency and dim-efficiency scores.

ID	CCR	Sales		Customer satisfaction		Shop size		Promotion		Man-hour
		A1^*	A2^†	A1	A2	A1	A2	A1	A2	A1	A2
1	1	1	1	1	1	0.426	0.721	1	1	0.399	0.625
2	0.927	0.354	0.910	0.627	0.888	0	0.409	0.624	0.851	0.324	0.685
3	0.874	0.174	0.791	0.720	0.870	0.003	0.397	0.526	0.734	0.357	0.734
4	0.988	0.988	0.988	0.381	0.943	0.25	0.573	0.002	0.722	0.764	0.921
5	0.813	0.285	0.792	0.545	0.773	0.002	0.455	0.527	0.758	0.293	0.570
6	0.985	0.594	0.964	0.415	0.935	0.233	0.606	0.004	0.598	0.756	0.903
7	1	0.282	0.835	1	1	0.344	0.620	1	1	0.545	0.694
8	0.915	0.059	0.870	0.914	0.915	0.416	0.799	0.201	0.686	0.351	0.741
9	1	0.549	0.909	1	1	0.598	0.817	0.454	0.658	0.939	0.949
10	1	0.084	0.975	1	1	0.722	0.977	0.308	0.695	0.127	0.729
11	0.977	0.034	0.887	0.976	0.977	0.45	0.837	0.222	0.687	0.341	0.833
12	0.977	0.585	0.958	0.630	0.950	0.436	0.841	0.006	0.700	0.811	0.811
13	1	1	1	1	1	0.808	0.909	0.807	0.908	0.855	0.842
14	0.915	0.025	0.868	0.914	0.915	0.09	0.651	0.377	0.695	0.471	0.805
15	0.95	0.052	0.884	0.949	0.950	0.089	0.6	0.011	0.612	0.878	0.919
16	0.932	0.931	0.932	0.480	0.930	0.932	0.932	0.017	0.583	0.027	0.673
17	0.918	0.535	0.892	0.400	0.916	0.677	0.507	0.011	0.662	0.677	0.889
18	1	1	1	1	1	0.31	0.471	0.669	0.770	1	1
19	0.877	0.626	0.87	0.362	0.830	0.218	0.523	0.007	0.622	0.667	0.807
20	0.875	0.004	0.798	0.875	0.876	0.101	0.512	0.366	0.646	0.418	0.815
21	1	1	1	1	1	1	1	0.321	0.659	0.627	0.747
22	0.915	0.024	0.880	0.914	0.915	0.386	0.877	0.222	0.622	0.349	0.698
23	0.820	0.478	0.793	0.345	0.786	0.189	0.523	0.001	0.521	0.632	0.758
24	0.774	0.007	0.733	0.774	0.775	0.09	0.449	0.376	0.610	0.384	0.694
25	1	0.739	0.980	1	1	0.759	0.897	0.667	0.874	0.369	0.714
26	0.890	0.383	0.855	0.514	0.878	0.22	0.535	0.002	0.576	0.672	0.852

A1 stands for dim-efficiency score derived by Approach 1.
^†A2 stands for dim-efficiency score derived by Approach 2.