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Mathematical Problems in Engineering
Volume 2014, Article ID 901914, 9 pages
Research Article

Evaluating Reverse Supply Chain Efficiency: Manufacturer’s Perspective

1Department of Ocean Engineering and Naval Architecture, Indian Institute of Technology, Kharagpur 721302, India
2Department of Industrial and Systems Engineering, Indian Institute of Technology, Kharagpur 721302, India
3Department of Manufacturing and Industrial Engineering, Faculty of Mechanical Engineering, Universiti Teknologi Malaysia, 81310 Skudai, Malaysia
4Department of Business and Economics, University of Southern Denmark, 5230 Odense, Denmark

Received 20 May 2014; Accepted 22 June 2014; Published 10 July 2014

Academic Editor: Tsan-Ming Choi

Copyright © 2014 Manasvi Kumar et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.


The paper aims to illustrate the use of fuzzy data envelopment analysis (DEA) in analyzing reverse supply chain (RSC) performance from the manufacturer’s perspective. By using an alternative α-cut approach, the fuzzy DEA model was converted into a crisp linear programming problem, thereby altering the problem to an interval programming one. The model is able to obtain precise and robust efficiency values. An investigation was also made between the obtained efficiency scores and certain relevant background information of the companies. The study revealed that while ISO 14001 certification usually ensures an environmentally friendly supply chain network, companies which have implemented RSC techniques since a longer duration do not necessarily have a more efficient supply chain in general.