Exploring the Triple Reciprocity Nature of Organizational Value Cocreation Behavior Using Multicriteria Decision Making Analysis

Table 3

Definitions and examples of self-efficacy and outcome expectations.

Personal dimensions	Examples
Self-efficacy: the confidence in one’s ability to provide knowledge that is valuable to the work group.	I have confidence in my ability to; (1) provide knowledge that people I work with consider valuable,; (2) provide knowledge that people I work with consider informative,; (3) provide knowledge that people I work with consider helpful,; (4) be well informed in order to provide valuable knowledge,; (5) have the expertise needed to provide knowledge.
Personal outcome expectations: the knowledge contributor’s judgment of the likely consequences that his or her knowledge sharing may bring to himself or herself.	Sharing my knowledge will; (1) help me make friends with other members in the work group,; (2) give me a feeling of happiness,; (3) build my reputation in my work group,; (4) give me a sense of accomplishment,; (5) strengthen the tie between me and others in the work group,; (6) enable me to gain better cooperation in the future from outstanding members in the work group.
Team outcome expectation: the knowledge contributor’s judgment of the likely consequences that his or her knowledge sharing may bring to the team.	Sharing my knowledge will help my work group; (1) be more capable of meeting project goals,; (2) produce a greater amount of knowledge,; (3) produce a higher quality of knowledge,; (4) adhere more closely to project schedules,; (5) have higher operational efficiency,; (6) have higher operational speed.

Reference: [38, 39].