Research Article

Service Station Evaluation Problem in Catering Service of High-Speed Railway: A Fuzzy QFD Approach Based on Evidence Theory

Table 4

List of for SSEP-CSHR.

Basic requirementsDescription

Proximity to trains (PT)Proximity to demands; number of trains that can be served; cost of serving trains
Sound catering condition (SC)Space and time condition for delivery
Labor availability (LA)Availability of required professional and nonprofessional workforce; wage rates; quality of workforce; and so forth
Availability of foods (AF)Closeness to food suppliers or distributional centers; freight costs of transportation
Government incentives (GI)Convenience provided by government or railway authorities
Constructions costs (CC)Construction costs of building cold stores at the station and also availability of space for future expansion