Service Station Evaluation Problem in Catering Service of High-Speed Railway: A Fuzzy QFD Approach Based on Evidence Theory

Table 5

List of for SSEP-CSHR.

Assessment criteria	Description
Quality and location of neighboring suppliers (QL)	Proximity to suppliers; alternative suppliers; and speed and responsiveness of suppliers
Accessibility to trains (AT)	Number of train that can be served (number of trains departing from the city; number of trains stopping at the city, the ratio of the above two)
Available catering time (AC)	Average available catering time
Physical catering conditions (PC)	The platform area
Human resource conditions (HR)	Labor costs; attitudes toward works and labor turnover, economical growths, and declines effects
Economics related factors (EF)	Urban economic development, tax incentives,; and business climate; interest rates
Political issues (PI)	Availability and size of government; aids attitude of government to inward investment