Identifying Key Factors for Introducing GPS-Based Fleet Management Systems to the Logistics Industry

Table 1

Aspects for the introduction of management information systems.

Aspects	Descriptions	References
Organization	The impact of implementing a system in an organization: the system must be accepted by the organization and integrated into the workflow among other existing information systems. Staff can have concerns arising from the nature of the organizational change resistance mentality.	[35–43]
Project base	The execution and management of the project: IT project management must usually work with a series of complex problems and diverse staff. In particular, team management requires a high degree of expertise to deal with project execution management issues.	[36, 37, 40, 41, 43]
System technology	Technical complexity of the system: before building the system, high-quality data must be available. The system must include information on whether the accuracy, timeliness, integration, and flexibility of the technology can meet organizational needs.	[35–43]
Consultants	Ability of enterprises to solve problems: business consultants that have dealt with a similar situation in the past can be expected to have specific experience and knowledge and to adapt solutions to the current problems encountered. The capacity and performance of consultants during the project will affect the success or failure of the entire project.	[35–37, 39]
External environment	Factors external to the organization, for example, the impact on the implemented system of external competitive pressures, also refer to the impact of trade laws and regulations. Industry competitive pressures and suppliers will affect all implemented technologies.	[38, 42]