Identifying Key Factors for Introducing GPS-Based Fleet Management Systems to the Logistics Industry

Table 21

The overall ranking for criteria.

Criteria	DEMATEL	DANP	Sum of rankings	Overall rankings
Top executives support ()	1	1	2	1
User recognition ()	5	8	13	5
Funding and budget ()	2	2	4	2
Project team composition ()	7	4	11	4
Project management and monitoring ()	8	7	15	8
Education and training ()	12	12	24	12
Timely and correct information ()	4	9	13	5
Degree of difficulty in software and hardware maintenance ()	9	6	15	8
Degree of completeness of transmission equipment ()	10	3	13	5
Experience and ability of consultants ()	3	5	8	3
Coordination and communication ()	6	10	16	10
Customer acceptance ()	11	11	22	11