Identifying Key Factors for Introducing GPS-Based Fleet Management Systems to the Logistics Industry

Table 6

A formal decision structure for the case study.

Aspects	Criteria	Descriptions
Organization ()	Top executives support ()	Executives’ subjective preferences or understanding of the project, continued participation, promises of funding and resources required, and removal of obstacles to the project.
	User recognition ()	Whether employees have sufficient momentum to drive their participation in the system.
	Funding and budget ()	The project budget for implementing software, hardware, and subsequent maintenance requirements.
Project base ()	Project team composition ()	Organizations with outstanding staff from ministries can take up the challenge and work together to resolve difficulties.
	Project management and monitoring ()	Project leaders and teams control project progress.
	Education and training ()	Actual effectiveness of education and training.
System technology ()	Timely and correct information ()	Control over correct and timely input information.
	Degree of difficulty in software and hardware maintenance ()	The degree of maintenance difficulty for the system and for hardware devices in the future.
	Degree of completeness of transmission equipment ()	Transmission performance and scalability of equipment installed in a truck.
External environment ()	Experience and ability of consultants ()	Industrial familiarity, expressive capability, and communication skills of the consultant. Level of professional competence of the consultant for each module in the system.
	Coordination and communication ()	Because the development of industry innovation is very rapid, when facing competition, a further assessment of the competitive environment facing the enterprise is required.
	Customer acceptance ()	Willingness of customers to implement a system and conditions imposed.