Research Article

Supplier Evaluation Process by Pairwise Comparisons

Box 1

Criteria taken into consideration in the selection and evaluation process of suppliers.
Tender evaluation criteria
 Quality of product or service (qua)
  Reliability and stability of the product or service (reliability)
  Quality standards (q-standards)
  Quality guarantees (q-guaranty)
  Quality control system (q-system)
 Flexibility and adaptability (flex)
  Ease of change introduction (e.g., of resources, processes) (change)
  Readiness to execute orders according to clients terms (ready)
  Ability to deal with a changing economic environment and crisis situations
  (a-deal)
  Ability to produce personalized products or improve existing ones
  according to customers’ requirements (a-personal)
  Ability to cooperate and coordinate in a completely new product
  (a-cooperate)
  Reaction time to unexpected demand changes (reaction)
 Organizational potential (pot)
  Production capacity (product)
  Logistics opportunities (logist)
  Experience in cooperation (cooper)
  Management and organizational skills (skills)
 Financial standing and payment conditions (fin)
  Loan possibilities (loan)
  Cash conversion cycle (cash)
  Financial stability (stable)
  Capital rotation (capital)
 Experience (exp)
  Number of customers (customers)
  Number of completed transactions (trans)
  Recommendation other customers (recommend)
  Supported industries (industry)