Research Article

An Analysis of Bank Service Satisfaction Based on Quantile Regression and Grey Relational Analysis

Table 3

Descriptive statistics of the variables in three different groups of data.

ā€‰Variables

First dataset ()Max.4.65 4.02 4.06 4.29 4.12 4.92 3.98 4.16 4.63
Min.3.10 2.68 2.96 2.80 2.72 3.28 2.67 2.87 2.89
Avg.3.97 3.38 3.46 3.66 3.39 4.41 3.45 3.46 3.80
Std.0.34 0.28 0.23 0.33 0.29 0.46 0.33 0.30 0.39

Second dataset ()Max.4.65 4.02 4.06 4.29 4.12 4.92 3.98 4.16 4.63
Min.3.10 2.68 2.96 2.80 3.00 3.28 2.81 2.94 3.02
Avg.4.01 3.42 3.50 3.69 3.44 4.34 3.44 3.53 3.85
Std.0.34 0.27 0.22 0.34 0.27 0.50 0.32 0.29 0.37

Third dataset ()Max.4.31 3.63 3.67 3.89 3.77 4.81 3.92 3.70 4.00
Min.3.41 2.85 3.01 3.03 2.72 4.46 2.67 2.87 2.89
Avg.3.83 3.23 3.32 3.58 3.20 4.63 3.49 3.22 3.60
Std.0.27 0.27 0.20 0.25 0.30 0.11 0.39 0.22 0.36