Research Article

A Rough VIKOR-Based QFD for Prioritizing Design Attributes of Product-Related Service

Table 4

The rough decision matrix of PAs.

ā€‰CN1CN2CN3CN4CN5CN6

PA1[0.48, 0.69][0.89, 1.00][0.22, 0.39][0.63, 0.75][0.00, 0.00][0.74, 1.00]
PA2[0.11, 0.11][0.00, 0.00][0.00, 0.00][0.00, 0.00][0.65, 0.83][0.00, 0.00]
PA3[0.63, 0.74][0.23, 0.41][0.16, 0.35][0.32, 0.62][0.00, 0.00][0.00, 0.00]
PA4[0.92, 1.00][0.84, 0.95][0.63, 0.74][0.69, 1.00][0.00, 0.00][0.64, 0.95]
PA5[0.46, 0.55][0.12, 0.17][0.46, 0.62][0.47, 0.55][0.74, 1.00][0.27, 0.45]
PA6[0.13, 0.23][0.00, 0.00][1.00, 1.00][0.18, 0.31][0.00, 0.00][0.37, 0.73]
PA7[0.12, 0.17][0.14, 0.23][0.12, 0.17][0.16, 0.23][0.00, 0.00][0.27, 0.45]