Analyzing and Dealing with the Distortions in Customer Requirements Transmission Process of QFD

Table 3

House of Quality for airplane task, adapted from [14].

CR1	5	9		7	7	7	5
CR2	4	5		9		7
CR3	3	5		5	3	3
CR4	5	5	7			5	9
CR5	5	5	3	5	3	3		9
CR6	4		5	3	3	3		3
CR7	3	5	5
CR8	3		3	3	3	3		3
CR9	3					9
		145	94	132	80	160	70	66
		2	4	3	5	1	6	7