Research Article
Analyzing and Dealing with the Distortions in Customer Requirements Transmission Process of QFD
Table 8
The calculation results for the relationship matrix of airplane.
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| | CR1 | 5 | 1 | 9 | | 7 | 7 | 7 | 5 | | | CR2 | 4 | 0.8 | 4 | | 7.2 | | 5.6 | | | | CR3 | 3 | 0.6 | 3 | | 3 | 1.8 | 1.8 | | | | CR4 | 5 | 1 | 5 | 7 | | | 5 | | | | CR5 | 5 | 1 | 5 | 3 | 5 | 3 | 3 | | 9 | | CR6 | 4 | 0.8 | | 4 | 2.4 | 2.4 | 2.4 | 7.2 | 2.4 | | CR7 | 3 | 0.6 | 3 | 3 | | | | | | | CR8 | 3 | 0.6 | | 1.8 | 1.8 | 1.8 | 1.8 | | 1.8 | | CR9 | 3 | 0.6 | | | | | 5.4 | | | | | | 29 | 18.8 | 26.4 | 16 | 32 | 12.2 | 13.2 | | | | 9 | 7 | 7.2 | 7 | 7 | 7.2 | 9 |
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