Abstract

We investigate a novel approach for multicriteria decision making (MCDM) with hesitant intuitionistic fuzzy linguistic information. To compare the hesitant intuitionistic fuzzy linguistic term sets (HIFLTSs), we propose a comparison method of HIFLTSs. A family of distance measures of HIFLTSs is developed. After that, we propose the grey relational bidirectional projection method based on the proposed comparison method and distance measures of IVHFLNs for dealing with MCDM problems. Furthermore, we establish a nonlinear optimization model to obtain the weight vector of criteria. Finally, an illustrative example is given to demonstrate the effectiveness and flexibility of the proposed approach.

1. Introduction

Since 1975, Zadeh [1] first proposed the fuzzy linguistic term set which can depict the qualitative fuzzy information. It has become the beginning of qualitative decision making research. Qualitative decision making has been widely concerned by scholars and successfully applied to many areas [210]. However, in many practical qualitative decision making cases, it is often difficult for decision makers to express preferences by using a single linguistic term. The hesitant fuzzy linguistic term set (HFLTS) was proposed by Rodriguez et al. [11], which permits decision makers to use several possible linguistic terms to express preferences. Because the hesitant fuzzy linguistic term set can adequately express vague and imprecise information, more close to the decision maker’s qualitative thinking cognition, which is regarded as a powerful tool for dealing with qualitative decision making problems, scholars had an in-depth study of hesitant fuzzy linguistic term sets and made some improvements.

In the aspect of the comparison method, Rodriguez et al. [11] first proposed the possibility degree for comparing HFLTSs; the definition of the possibility degree is based on the interval value which is constructed by the HFLTSs’ envelopes. Wei et al. [12] pointed out that Rodriguez et al.’s method may not accord with common sense, and they constructed the new suitable possibility degree formula of HFLTSs by using the possibility degree theory. Lee and Chen [13] noted that the Rodriguez et al.’s and Wei et al.’s methods were defined by using the maximum and minimum operators, which can not rank the preference orders in some cases. Thus, they proposed a novel comparison method of HFLTSs based on the likelihood. Tian et al. [14] also from the perspective of the likelihood proposed a qualitative flexible multiple criteria method, which can measure the consistency and inconsistency of the preference order under the hesitant fuzzy linguistic environment.

As to the distance measure, Liao et al. [15] defined a family of basic distance measures of HFLTs, then they proposed the distance measures between two collections of HFLTs in continuous and discrete cases and applied the measure method to the evaluation of the quality of movies. Liao and Xu [16] proposed a series of cosine distance measures of HFLTs from the geometric point of view, then the proposed measures were applied to the selection of ERP systems. Wang et al. [17] presented the hesitant fuzzy linguistic Hausdorff distance measure, which is not necessary to add and rearrange any linguistic terms in HFLTs and applied the distance measure to the TOPSIS and TODIM methods. Wang et al. [18] proposed the Euclidean distance measure based on the function of the position index for HFLTSs. Meng and Chen [19] considered the ordered positions and the internal interactions, developed the generalized hesitant fuzzy linguistic 2-additive Choquet weighted distance measure and the generalized hesitant fuzzy linguistic 2-additive Shapley Choquet weighted distance measure, and then applied the proposed measure to evaluate investment.

There are also some extensions of classical MCDM methods. Liao and Xu [16] explored the TOPSIS and VIKOR methods based on the cosine distance measure for solving the hesitant fuzzy linguistic multicriteria decision making. Liao et al. [20] used the VIKOR method for solving the hesitant fuzzy linguistic multicriteria decision making in which the criteria conflict with each other. Wei et al. [21] considered the decision maker’s psychological behavior in the MCDM and proposed a hesitant fuzzy linguistic TODIM method. They applied the proposed method to evaluate the telecommunications service providers. Wang et al. [18] proposed the ELECTRE I method to deal with the MCDM problems based on the distance measure for HFLTSs. Liao et al. [22] defined the correlation coefficient of HFLTSs, then the traditional Chinese medical diagnosis was given to illustrate the applicability of the proposed method. Lin et al. [23] derived a family of hesitant fuzzy linguistic aggregation operators and applied the proposed operators to multiattribute decision making. Farhadinia [24] solved the hesitant fuzzy linguistic multiple criteria decision making problems with completely unknown weights by entropy measure; Gou et al. [25] proposed a hesitant fuzzy linguistic alternative queuing method based on the entropy and cross-entropy measures for the hesitant fuzzy linguistic term sets and applied the proposed measure to the tertiary hospital management.

However, while using the hesitant fuzzy linguistic term sets, only the linguistic terms in the membership function are used to express the degree of certainty of the property, and the importance of the uncertainty is ignored. In this case, Beg and Rashid [26] proposed the hesitant intuitionistic fuzzy linguistic term sets (HIFLTSs) which take into account both membership and nonmembership. The hesitant intuitionistic fuzzy linguistic term sets can depict the hesitation more comprehensively when faced with qualitative decision making problems. They used the TOPSIS method to deal with the hesitant intuitionistic fuzzy linguistic multicriteria decision making problem. Liu et al. [27] extended the WA and OWA operators to the hesitant intuitionistic fuzzy linguistic environment and developed some hesitant intuitionistic fuzzy linguistic aggregation operators and applied the HIFLWA operator to the MCDM. Rashid et al. [28] constructed an ELECTRE-based outranking method to deal with MCDM. Faizi et al. [29] proposed an outranking method for hesitant intuitionistic fuzzy linguistic group decision making based on the support function, the risk function, and the credibility function.

As mentioned previously, since HIFLTS was proposed in 2014, the study of MCDM methods based on hesitant intuitionistic fuzzy linguistic information is still at the initial stage, only a few studies are involved, and there is still much work we need to do for improving the research. First of all, the possibility degree for comparing HIFLTSs has not been studied. With respect to the shortcomings of the existing possibility degree of HFLTSs [1113], we propose an improved probability degree of HFLTSs, then on the basis of the above, we define the possibility degree of HIFLTSs. This is the first motivation of our work. Then, on the study of distance measure, Beg and Rashid [26] defined the distance measure of HIFLTSs; however, the proposed distance measure was based on the envelope of HIFLTSs. If two HIFLTSs have the same envelope, they will obtain the same distance, which is unreasonable. Rashid et al. [28] only considered the case that the number of elements in the membership degree and nonmembership degree is equal. The distance measure should be improved to overcome the drawback of the existing distance measures. This is the second motivation of our work. In addition, there are many famous methods for solving the MCDM problems with hesitant fuzzy linguistic information or hesitant intuitionistic fuzzy linguistic information, but none of studies have used grey relational projection method to handle the MCDM problems with hesitant fuzzy linguistic information or hesitant intuitionistic fuzzy linguistic information. Grey relational projection technology is one of the effective methods to deal with MCDM problems [3032]. We improved the traditional grey relational projection method and proposed the grey relational bidirectional projection method to deal with the MCDM problems under the hesitant intuitionistic fuzzy linguistic environment. This is the third motivation of our study.

The rest of this paper is organized as follows: In Section 2, we present some definitions of the LTSs, HFLTSs, and HIFLTSs. In Section 3, we propose the comparison method and the distance measures of HFLTSs. Section 4 denotes studying the hesitant intuitionistic fuzzy linguistic MCDM based on the grey relational bidirectional projection. In Section 5, we present a numerical example to demonstrate the effectiveness and practicality of the proposed method and also discuss the advantages of the proposed method. In Section 6, we briefly conclude the paper.

2. Preliminaries

2.1. Linguistic Term Sets

Let be a finite linguistic term set with odd cardinality, where represents a possible value for a linguistic variable, and the following characteristics should be satisfied [33]:(1)The set is ordered: (2)There is a negation operator: (3)If , then ,

2.2. Hesitant Fuzzy Linguistic Term Sets

Definition 1 (see [11]). Let be a linguistic term set; let be an HFLTS which is an ordered finite subset of the consecutive linguistic terms of .

Definition 2 (see [11]). Let be a linguistic term set, let be an HFLTS, and the operational laws are defined as(1)the upper bound: and ;(2)the lower bound: and ;(3)the envelope: ;(4)the complement:

2.3. Hesitant Intuitionistic Fuzzy Linguistic Term Sets

Definition 3 (see [26]). Let be fixed; HIFLTSs on are functions and that when applied to return ordered finite subsets of the consecutive linguistic term set, ; the mathematical symbol is defined aswhere and are the subsets of the consecutive linguistic terms of , denoting the possible membership degrees and nonmembership degrees of the element to the set , respectively, with the conditions: ; .
For convenience, the pair is called the hesitant intuitionistic fuzzy linguistic term element (HIFLTE), denoted as .

Definition 4 (see [26]). Let be an HIFLTS; the upper bound and lower bound are defined as

Definition 5 (see [26]). The envelope of the HIFLTS, , is defined as

Definition 6. The complement of HIFLTS, , is defined as

3. A Comparison Method and Distance Measures of HIFLTSs

3.1. A Comparison Method of HIFLTSs

Possibility degree is one of the most appropriate comparison methods to rank the preference order of different arguments. We have already pointed out in Introduction that some scholars have studied the possibility formula of HFLTSs; however, they have the drawback that they cannot compare HFLTSs in some cases. For instance, when the hesitant fuzzy linguistic term sets reduce to only one element, the possibility formula denominator is zero by using Lee and Chen’s method [13]; obviously, that is unreasonable. Wei et al.’s method [12] may be a complex formula, but they gave us a good inspiration to develop the possibility degree of HIFLTSs.

In this paper, we combine the ideas of methods in [12, 13] and propose the improved possibility formula of HFLTSs, which can rank the preference order more efficiently. The possibility degree formula of HFLTSs is given aswhere , are the number of elements in , . (it provides the index associated with the label).

As with the possibility degree axiom of the interval number, the possibility degree of satisfies the following properties:(1);(2);(3)if , then ;if , then ;(4);(5)if , then

Similar to the definition of the possibility degree for HFLTS, we give the definition for HIFFLSs.

Definition 7. Let be a linguistic term set, let and be two HIFLTSs on , and the possibility degree of is denoted aswhere , are the number of elements in , and , are the number of elements in , , respectively. (it provides the index associated with the label).
The possibility degree of satisfies the following properties:(1);(2);(3)if , then ;if , then ;(4);(5)if , then

3.2. Distance Measure of HIFLTSs

Xu [34] first proposed the distance measure of the linguistic term sets as follows.

Definition 8 (see [34]). Let be a linguistic term set, let , be two linguistic terms, and then the deviation degree between and iswhere is the number of linguistic terms in the set .
Motivated by the definition of the distance measure for LTSs, we define the distance measure of HIFLTSs and .where , are the number of linguistic terms in , and , are the number of linguistic terms in , , respectively. Where and , we need to make them equivalently by adding some linguistic terms to the shorter HIFLTS, according to the following principles: pessimistic principle, the lower bound will be added; optimistic principle, the upper bound will be added.
The distance measures for HIFLTSs , are defined as follows.
The hesitant intuitionistic fuzzy linguistic Hamming distance is as follows:The hesitant intuitionistic fuzzy linguistic Euclidean distance is as follows:With the generalization of (9) and (10), the generalized hesitant intuitionistic fuzzy linguistic distance can be obtained:Based on the Hausdorff distance measure, the generalized hesitant intuitionistic fuzzy linguistic Hausdorff distance is expressed asWith the combination of (11) and (12), we get the generalized hybrid hesitant intuitionistic fuzzy linguistic distance:where and are the th largest linguistic term in and and and are the th largest linguistic term in and .

Definition 9. The distance measure between and satisfies the following properties:(1);(2) if and only if ;(3)

4. Proposed Method for MCDM

The MCDM problem with hesitant intuitionistic fuzzy linguistic information is shown as follows. Suppose that there are alternatives and criteria ; the weight vector of the criteria is , where , ; assume that the evaluation values are taken in the form of HIFLTSs, where is the evaluation value of alternative respect to criteria . Hence, we construct the hesitant intuitionistic fuzzy linguistic decision matrix .

Note. This paper omits the process of transforming the linguistic information into HIFLTSs. The detailed process was shown in [11].

4.1. Normalized Decision Matrix

We should translate the decision matrix into the normalized decision matrix before calculating the grey relational bidirectional projection. In the MCDM system, there are usually two types of criteria, the benefit criteria and the cost criteria; the normalized is shown as

4.2. Grey Relational Bidirectional Projection

Grey relational projection method combines the advantages of the grey relational analysis [3540] and the projection method [4144], which is an effective method to deal with MCDM problems. However, the traditional projection method sometimes has some shortcomings, for example, during the projection of two vectors and onto the ideal solution at the same vertical point, as shown in Figure 1. Their projection value is equal; that is, the alternatives can not be compared.

Ye [45] proposed the bidirectional projection method, which can overcome the shortcomings of the traditional projection method; that is,

Motivated by Ye’s method, we combine the grey relational analysis and the bidirectional projection method and propose the grey relational bidirectional projection method, which can rank the preference order of alternatives efficiently. Then, we present the grey relational bidirectional projection method and apply it to the hesitant intuitionistic fuzzy linguistic MCDM.

Firstly, determine the hesitant intuitionistic fuzzy linguistic ideal solution. For a normalized hesitant intuitionistic fuzzy linguistic decision making matrix, the hesitant intuitionistic fuzzy linguistic positive ideal solution (HIFLPIS) and the hesitant intuitionistic fuzzy linguistic negative ideal solution (HIFLNIS) are expressed as

Then calculate the generalized hybrid hesitant intuitionistic fuzzy linguistic distance between and , and that between and is shown as

Thus, the grey relational coefficient of each alternative from the HIFLPIS and HIFLNIS can be formulated aswhere is the resolution coefficient which is decided by the decision maker; thus we can construct the grey relational coefficient matrices and .

The grey relational coefficient between HIFLPIS and HIFLPIS and that between HIFLNIS and HIFLNIS are, respectively, shown as

We can get the weighted grey relational coefficient matrices and .

The weighted grey relational coefficient between HIFLPIS and HIFLPIS and that between HIFLNIS and HIFLNIS are, respectively, shown as

Combining the weighted grey relational coefficient and the bidirectional projection method, we get the weighted grey relational bidirectional projection between and , and that between and is, respectively, shown as

For the alternative , the closer the value of is to 1, the closer it is to HIFLPIS, the closer the value of is to 1, the closer it is to HIFLNIS, obviously, the larger the value of is, the better is, and the smaller the value of is, the better is and vice versa. Thus we construct the relative closeness formula.

In general, the larger is, the better is and vice versa.

4.3. Determine the Attribute Weight

In this paper we consider the case where the criteria weight information is partly known. As we know, there are many methods for deriving criteria weights, such as the deviation-based method [46, 47] and the entropy-based method [48, 49]. We combine the advantages of the deviation-based method and the entropy-based method and construct the combined optimization model.

We first construct the optimization model according to the minimum deviation method. The grey relational coefficient deviation between the alternative and HIFLPIS is , to eliminate the effects of symbols, we take the form of the squared, and totally, we have

The principle of information entropy method is that, in all feasible solutions or possible solutions, the maximum entropy is chosen. The maximum entropy means that the amount of information obtained is the smallest. In the process of solving, the amount of information added is the least, so the entropy-based method is reasonable when the criteria weight information is partly known. We construct the optimization model as follows:

Combine and , then we have optimization model :where represents the equilibrium coefficient; without losing generality, we let . The criteria weights can be obtained by Matlab software.

4.4. The Procedure of the MCDM Method

The algorithm for the proposed method is shown as follows.

Step 1. Construct the decision matrix , then translate the decision matrix into the normalized decision matrix .

Step 2. Determine the hesitant intuitionistic fuzzy linguistic positive ideal solution (HIFLPIS) and the hesitant intuitionistic fuzzy linguistic negative ideal solution (HIFLNIS) , according to Definition 7.

Step 3. Calculate the generalized hybrid hesitant intuitionistic fuzzy linguistic distance between and and that between and , shown in (17), based on the distance measure. We get the grey relational coefficient of each alternative from the HIFLPIS and HIFLNIS, according to (18), then the grey relational coefficient matrices and are constructed.

Step 4. Obtain the criteria weight by solving the optimization model .

Step 5. Calculate the grey relational bidirectional projection between each alternative and the HIFLPIS and that between each alternative and the HIFLNIS, according to (21); thus, the relative closeness can be constructed in (22).

Step 6. Rank all alternatives according to the relative closeness.

5. Illustrative Example

5.1. Example

In this section, an illustrative example about courses evaluation for a MCDM problem adopted from [28] is given to show the method proposed in this paper. There are three courses we need to evaluate, , , and , and four criteria, , , , and . The criteria weights information is partly known, assuming , , , and . The linguistic term set very poor, poor, medium, fair, medium good, good, very , the linguistic information. The evaluation information takes the form of HIFLTSs, where is the evaluation value of the alternative on the criteria , and then the decision matrix is as follows:

The procedure to obtain the most desirable alternative is as follows.

Step 1. Transform the decision matrix into the normalized decision matrix . We get

Step 2. According to Definition 7, we determine HIFLPIS and HIFLNIS and have

Step 3. Calculate the generalized hybrid hesitant intuitionistic fuzzy linguistic distances and , based on (17), let , and then we construct the distance matrix as follows:According to (18), we calculate the grey relational coefficient of each alternative from HIFLPIS and HIFLNIS, without losing generality; let . We have

Step 4. Solve the optimization model by using the fmincon function in Matlab software. We get

Step 5. Calculate the grey relational bidirectional projection between each alternative and the HIFLPIS and the grey relational bidirectional projection between each alternative and the HIFLNIS, according to (21). We haveCalculate the relative closeness, shown in (22). We obtain

Step 6. Rank all the alternatives

Furthermore, for comparative analysis, we apply the weight vector of the criteria in [26], then the result is as follows.

Step  5. Calculate the grey relational bidirectional projection between each alternative and the HIFLPIS and the grey relational bidirectional projection between each alternative and the HIFLNIS, according to (21). We have

Calculate the relative closeness, shown in (22). We obtain

Step  6. Rank all the alternatives

The results are the same as those in [26], so the proposed method in this paper is effective.

From Tables 14, we note that when the parameters , change, the relative closeness changes trends: when is fixed, the change has obvious effect on the relative closeness, but when is fixed, the change has no obvious effect on the relative closeness. All ranking results are , which means that is the best alternative. Moreover, the trends of the relative closeness of three alternatives can be shown directly in Figures 25, and we also present the relative closeness for the three alternatives when and change simultaneously, which is shown in Figures 68; the results show that is always the best alternative. Thus, the choice of the parameter can reflect the decision maker’s risk attitude, if the decision maker is risk averse, let be a larger value, and vice versa.

5.2. Advantages of the Proposed Method

(1)Compared with the possibility degree of HFLTSs studied in [1113], the possibility degree formula proposed in this paper can overcome the drawback of the previous work. We derived the possibility degree of HIFLTSs based on the possibility degree of HFLTSs, which can compare the HIFLTSs more effectively. Moreover, the possibility degree and the distance measure which are proposed in this paper are not only the foundation of the proposed grey relational bidirectional projection method but also foundation of many classical decision making methods including TOPSIS, PROMETHEE, and VIKOR.(2)In contrast to the studies in [15, 22], the grey relational bidirectional projection method combines the distance measure and the correlation coefficient, which can integrate the influence of the whole criteria space and avoid the unidirectional deviation.(3)The criteria weights are determined by the nonlinear optimization model, which consists of the minimum deviation model [46, 47] and the information entropy model [48, 49]. The optimization model combines the advantages of both methods, which is based on the evaluation and the weights information. Therefore, we can reduce the impact of subjective human factors and obtain the reasonable criteria weights.(4)The proposed grey relational bidirectional projection method integrates the grey relational analysis into the bidirectional projection. The method can overcome the drawbacks of the traditional grey relational projection [3032], which cannot rank the preference order of the alternative in some situations.

6. Conclusion

The hesitant intuitionistic fuzzy linguistic term sets have a good advantage in the expression of hesitation information, which is especially important in the background of qualitative decision making. In this paper, we have investigated a novel qualitative decision making method based on the grey relational bidirectional projection with the hesitant intuitionistic fuzzy linguistic information. We have derived the possibility degree for comparing the HIFLTSs. We have proposed a family of distance measure for the HIFLTSs. Based on the possibility degree and the distance measure, we have proposed the grey relational bidirectional projection method, which combines the grey relational analysis and the vector projection theory. The combined nonlinear optimization model has been used to determine the criteria weight, where the information on criteria weights is partly known. The numerical example shows that the proposed method is suitable for dealing with the MCDM. Moreover, the model has good practicability and can be further applied in wider fields.

In future research, we will apply our possibility degree and distance measures to order decision making methods, such as ELECTRE and PROMETHEE. Furthermore, we will also focus on the extended hesitant intuitionistic fuzzy linguistic term sets theory, including the interval-valued hesitant intuitionistic fuzzy linguistic term sets and the hesitant intuitionistic fuzzy uncertain linguistic term sets.

Conflicts of Interest

The authors declare that there are no conflicts of interest regarding the publication of this paper.

Acknowledgments

The authors would like to acknowledge the support from the National Natural Science Foundation of China (nos. 71671159 and 71301139), the Natural Science Foundation of Hebei Province (nos. G2018203302 and G2016203236), the Project Funded by Hebei Education Department (nos. BJ2017029 and BJ2016063), and Hebei Talents Program (no. A2017002108).