Research Article

A Novel Approach Based on Kano Model, Interval 2-Tuple Linguistic Representation Model, and Prospect Theory for Apperceiving Key Customer Requirements

Table 10

The experts’ evaluation results based on prospect theory.

attributeInnovation schemesCustomer expectative values
S1S2S3S4S5

I1−40008
I21680
I38
I47
I56