Research Article
A Novel Approach Based on Kano Model, Interval 2-Tuple Linguistic Representation Model, and Prospect Theory for Apperceiving Key Customer Requirements
Table 11
The gain value of the innovation schemes.
| Attribute | The gain value of the innovation schemes | Customer expectative values | S1 | S2 | S3 | S4 | S5 |
| I1 | 0 | 0 | 0 | 0 | 0 | 8 | I2 | 245/19 | 24 | 24 | 0 | 24 | 1680 | I3 | 21/10 | 1/6 | 13/30 | 1/12 | 1/6 | 8 | I4 | 61/60 | 1/12 | 11/12 | 29/30 | 29/30 | 7 | I5 | 27/10 | 77/30 | 167/60 | 51/20 | 77/30 | 6 |
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