Research Article

A Novel Approach Based on Kano Model, Interval 2-Tuple Linguistic Representation Model, and Prospect Theory for Apperceiving Key Customer Requirements

Table 11

The gain value of the innovation schemes.

AttributeThe gain value of the innovation schemesCustomer expectative values
S1S2S3S4S5

I1000008
I2245/1924240241680
I321/101/613/301/121/68
I461/601/1211/1229/3029/307
I527/1077/30167/6051/2077/306