A Novel Approach Based on Kano Model, Interval 2-Tuple Linguistic Representation Model, and Prospect Theory for Apperceiving Key Customer Requirements

Table 20

Numbering	Initial customer requirements	A	O	M	I	R	Belongs to the Kano category
1	Camera	0	0.236	0.5281	0.236	0	M
2	Shell color	0.5236	0.3213	0.0112	0.1438	0	A
3	E-mail	0	0.4202	0.0876	0.4921	0	I
4	Theoretical talk time	0	0.218	0.1753	0.6067	0	I
5	Screen material	0	0.1326	0.009	0.8584	0	I
6	Battery capacity	0.2517	0.6371	0.0112	0.1	0	O
7	Theoretical standby time	0	0.618	0.1101	0.2719	0	O
8	CPU count	0.5124	0.3371	0.1326	0.018	0	O
9	Operating system	0.6584	0.2135	0	0.1281	0	A
10	Key shape	0.5461	0.3371	0.1169	0	0	A
11	Screen size	0	0.8944	0.0225	0.0831	0	O
12	GPS	0	0.1416	0.5281	0.3303	0	M
13	Shell material	0	0.2629	0.0225	0.7146	0	I
14	Internet	0	0.2494	0.4607	0.2899	0	M
15	Screen color	0	0.3191	0.5348	0.1461	0	M
16	HDMI interface	0	0.1708	0.0337	0.7888	0.0067	I
17	Radio	0	0.1438	0.8292	0.0202	0.0067	M
18	Electronic dictionary	0	0.036	0.7618	0.1753	0.027	M
19	Alarm clock	0	0.164	0.4449	0.3843	0.0067	M
20	No USB connected to the computer	0	0.173	0	0.8045	0.0225	I
21	USB	0	0.0831	0.7775	0.1258	0.0135	M
22	Calendar	0	0.1303	0.7258	0.1371	0.0067	M
23	Video	0	0.0697	0.7124	0.1775	0.0404	M
24	Word	0	0.4494	0.0449	0.5056	0	I
25	Sound recorder	0	0.0944	0.4854	0.4135	0.0067	M
26	E-book	0	0.0876	0	0.8989	0.0135	I
27	Pinyin input	0	0.391	0.4652	0.1371	0.0067	M
28	Calculator	0	0.1573	0.4449	0.3978	0	M
29	Music	0	0.3034	0.5393	0.1573	0	M
30	Typewriting	0	0.4315	0.0315	0.5371	0	I
31	Bluetooth	0	0.2563	0.5486	0.1951	0	M
32	Anti-theft tracking	0.6025	0.3	0.0028	0.0695	0	A
33	Flashlight	0	0.3546	0.4369	0.2085	0	M
34	Fingerprint sensor	0.47	0.2586	0.1089	0.1625	0	A
35	Quick boot	0	0.4863	0.3957	0.118	0	O