An Outranking Multicriteria Method for Nominal Classification Problems with Minimum Performance Profiles

Table 2

Classes for retailer classification [34].

Class specification
Definition	Retailers with relative low potential and medium to high profitability.	Retailers with relative high potential and medium to high profitability.	Retailers with minimum to high potential and medium to low profitability.	Retailers with medium to low potential and low profitability.
Strategy	Bank will allocate substantial resources to strengthen retailer’s potential.	Bank will allocate maximum resources to provide high added value innovative services.	Bank will minimize resource allocation and focus to top retailers of the class.	Bank will screen retailers for potential development, allocating a minimum level of resources.