Service Risk Evaluation of the General Contract for Coal Mine Production and Operation: Case Study at Shendong Jinjie Coal Mine in China

Table 2

MPO risk index system.

First-level factors	Second-level factors	Description
Policy risk	Industrial policy	Changes in coal industry regulatory policies, such as “reduce excessive production capacity” and “changing fuel from coal to natural gas”, and other industrial layout and structural adjustment policies.
	Taxes policy	Changes in taxes and fees
Economic risk	Macroeconomic condition	Impact of macroeconomic fluctuations
	Coal prices	Coal price fluctuations.
	Market demand	MPO demand changes
	Market competition	Change in service provider number, competitiveness, competition strategy.
Management risk	Organizational structure adaptation	Organizational structure does not meet the specialized mine service model
	Internal communication	Lack of coordination and communication between the proprietor and the service provider.
	Workflow normative	Poor workflows may cause adverse effects.
	System and implementation	System is not perfect or poorly implemented.
	Plan and implementation	Low level of planning and implementation.
Technical risk	Professional service technical level	Specific technical level for specialized mine services.
	R & D innovation capabilities	R & D innovation capacity of the new service.
Resource risk	Human resources	Lack of appropriate human resources
	Funds	Insufficient funds or irrational funding structure.
	Equipment	Equipment selection, maintenance, material supply, etc.
	Information system	Information platform is ineffective.
	Resource endowments	Exploration differences in resource reserves, quality, and geological and coal seam conditions.
Safety risk	Safety management system	Safety management system failures.
	Input	Poor safety equipment, facilities and training input
	Incidents	Direct losses and derivative risks caused by safety incidents.
Environmental risk	Environmental protection system	Environmental protection management system failures
	Input	Poor environmental protection equipment, facilities and training input
	Pollution	Direct losses and derivative risks
	Resource Recycling and Utilization	Poor recovery and utilization of coal and related resources
Contract risk	Contract	Contract signing process is not standardized and low contract text quality.
	Performance	Failed to perform the contract in terms of progress, quality, cost and safety.