Integrating Kano Model, AHP, and QFD Methods for New Product Development Based on Text Mining, Intuitionistic Fuzzy Sets, and Customers Satisfaction

Table 7

The comparative results of the case study.

CRs	Classical KM					FKM					CFKM		IFKM
	M	O	A	I	Cat.	M	O	A	I	Cat.	Eval.	Pri.	Eval.	Pri.
C1	0	49	80	90	I (0)	2	57	116	102	A (4)	0.2173	1	0.1973	1
C2	6	15	54	111	I (0)	7	25	50	138	I (0)	0.0912	3	0.1393	3
C3	0	11	77	97	I (0)	54	4	103	116	I (0)	0.1425	2	0.1500	2
C4	1	12	79	94	I (0)	77	15	43	46	M (1)	0.2736	3	0.2696	1
C5	2	12	64	101	I (0)	80	52	51	31	M (1)	0.3312	1	0.2481	2
C6	1	4	48	124	I (0)	77	24	58	49	M (1)	0.3130	2	0.2088	3
C7	0	2	42	144	I (0)	57	49	36	92	I (0)	0.1376	5	0.1371	5
C8	13	2	37	138	I (0)	41	55	29	71	I (0)	0.2084	4	0.1652	4
C9	0	11	62	113	I (0)	21	91	37	58	O (2)	0.1359	6	0.1296	6