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Construct | Measurement items | Item-to-total correlation coefficient | Factor loading | Eigenvalue | Cumulative explained variation % | Cronbach α value | Component reliability (CR) | Average variance extracted (AVE) |
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Perceived ease of use | I think shopping at the X-Store would not expend much of my energy | 0.880 | 0.947 | 2.676 | 89.210 | 0.940 | 0.940 | 0.838 |
I think shopping at the X-Store can be easy | 0.878 | 0.946 |
I think the facilities and services at the X-Store are easy to use | 0.865 | 0.940 |
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Perceived usefulness | Using X-Store can improve my shopping convenience | 0.898 | 0.955 | 2.693 | 89.767 | 0.943 | 0.944 | 0.848 |
Using X-Store can improve my shopping efficiency | 0.877 | 0.946 |
Shopping in the X-Store is good for me | 0.868 | 0.941 |
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Perceived risks | I have no confidence in the operation of the facilities or services provided by the X-Store | 0.833 | 0.889 | 4.672 | 68.023 | 0.921 | 0.911 | 0.598 |
I am concerned that the products or services provided by the X-Store are not meeting my expectations | 0.786 | 0.855 |
I may feel uneasy about making purchases in an X-Store without clerks | 0.787 | 0.854 |
I would worry that the value of the product or service provided by the X-Store is not in line with my expectations | 0.775 | 0.842 |
I would worry that the services provided by the X-Store would not work properly and cause financial losses | 0.719 | 0.790 |
I would worry that the facial recognition system of X-Store would not work properly and make me not be able to enter and exit the store smoothly | 0.697 | 0.775 |
I would worry about the property loss caused by theft of data or passwords when using the X-Store’s automatic checkout system | 0.683 | 0.760 |
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Attitudes toward using X-Store | I like the concept of X-Store | 0.870 | 0.944 | 2.602 | 86.734 | 0.923 | 0.925 | 0.803 |
I think using X-Store is a good idea | 0.836 | 0.927 |
I think making purchases at X-Store is a wise decision | 0.828 | 0.923 |
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Behavioral intentions | The shopping experience provided by X-Store will increase my willingness to make purchases in it | 0.883 | 0.951 | 2.591 | 86.369 | 0.921 | 0.939 | 0.838 |
I may use X-Store frequently in the future | 0.823 | 0.921 |
If I have the opportunity, I will use X-Store | 0.814 | 0.916 |
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