Application of Service Modular Design Based on a Fuzzy Design Structure Matrix: A Case Study from the Mining Industry

Table 13

Integrated SER-DSM matrix.

	1	0.0267	0	0.0383	0.027	0.0182	0	0	0	0	0.03	0.03	0	0	0	0	0	0	0	0	0	0	0
	0.018	1	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
	0.018	0	1	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
	0.01315	0	0	1	0	0	0	0	0	0	0.04	0	0	0	0	0	0	0	0	0	0	0	0
	0.018	0	0	0	1	0	0	0	0	0	0	0	0.1	0	0	0	0	0	0	0	0	0	0
	0.018	0	0	0	0	1	0	0.1	0.048	0	0	0.06	0	0	0	0	0	0	0	0	0	0	0
	0	0	0	0	0	0	1	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
	0	0	0	0	0	0.0115	0	1	0.101	0.1	0.05	0.04	0	0.03	0	0	0	0	0	0	0	0	0
	0	0	0	0	0	0.0242	0	0.2	1	0.2	0.1	0.15	0.1	0.11	0	0	0	0	0	0	0	0	0
	0.018	0	0	0	0	0	0	0.2	0.18	1	0.13	0.13	0.1	0	0	0	0	0	0	0	0	0	0
	0.018	0	0	0.0391	0	0	0	0.1	0.118	0.1	1	0	0.2	0	0	0	0	0	0	0	0	0	0
	0.018	0	0	0	0	0.0741	0	0.1	0.138	0.1	0	1	0.1	0	0	0	0	0	0	0	0	0	0
	0.018	0	0	0	0.076	0	0	0.1	0.117	0.1	0.12	0.12	1	0	0	0	0	0	0	0	0	0	0
	0	0	0	0	0	0	0	0.1	0.113	0	0	0	0	1	0	0	0	0	0	0	0	0	0
	0	0	0	0	0	0	0	0	0	0	0	0	0	0	1	0	0	0	0	0	0	0	0
	0	0	0	0	0	0	0	0	0.029	0	0.03	0.03	0	0	0	1	0	0	0	0	0	0	0
	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	1	0	0	0	0	0	0
	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	1	0	0	0	0	0
	0	0	0	0	0	0	0	0.1	0.066	0	0.06	0.06	0.1	0	0	0	0	0	1	0	0	0	0
	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	1	0	0	0
	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	1	0	0
	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	1	0
	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	1