Research Article

Critical Success Factors for Competitive Advantage in Iranian Pharmaceutical Companies: A Comprehensive MCDM Approach

Table 1

CSFs of competitive advantage.

Critical success factorsReferences

Formal strategy planning[43]
New technology[1, 43]
Manufacturing strategy[1, 43]
Modularization of production[43]
Manufacturing involvement[43]
Supplier involvement[43]
Product specification[43]
Product capability[1, 43]
On-time new product launch[1, 43]
Product innovation[43]
Customer support[43]
Infrastructural organization[43]
Cost[2, 30, 47, 54, 81, 83]
Quality[2, 30, 47, 54, 81, 83]
Delivery[2, 30, 47, 54, 81, 83]
Flexibility[2, 30, 47, 54, 81, 83]
Customer satisfaction[2, 30, 47, 54, 81, 83]