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| Variable | Measurement item |
|
| Data empowerment | Intelligence capability 1 | The platform has strong software development and vulnerability repair capabilities |
| Intelligence capability 2 | The platform can flexibly classify products and provide corresponding products for different customers |
| Connectivity capability 1 | The platform can provide other related product or service information for customers |
| Connectivity capability 2 | The platform interface or system can be accessed from other ports |
| Analysis capability 1 | The platform can analyze business conditions and exploit emerging markets based on the results |
| Analysis capability 2 | The platform can combine the location of the user and match the order to the most suitable driver through analysis |
|
| Cooperative interaction | Cooperative interaction 1 | During the operation of the platform, users should raise requests to the platform, engage in dialogue at any time, and actively participate in interaction |
| Cooperative interaction 2 | During the operation of the platform, the platform will conduct survey visits to users and pass on relevant information |
| Cooperative interaction 3 | During the operation, the platform allows registered drivers to interact with consumers |
|
| Resources integration | Resources integration 1 | The platform can combine and utilize new resources |
| Resources integration 2 | The platform can use innovative methods to combine resources to expand business |
| Resources integration 3 | The platform can realize the creative combination of new resources and existing resources |
|
| Services innovation capability | Services innovation capability 1 | The platform setup service innovation process |
| Services innovation capability 2 | The platform has the ability to respond to changing market conditions |
| Services innovation capability 3 | The platform values the new service innovation projects |
| Services innovation capability 4 | The platform uses new information technology to promote information sharing |
|
| Environmental dynamism | Environmental dynamism 1 | The platform develops targeted marketing strategies to cater to different consumers |
| Environmental dynamism 2 | The industry that the platform is located in is highly competitive, with price wars or similar products appearing from time to time |
| Environmental dynamism 3 | The technology development and innovation of the industry that the platform is located in is fast |
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