Hierarchizing the Product Characteristics of Industrial Plain Sewing Machine for Making Best Purchase Decision

Table 9

Answers for fuzzy Kano questionnaire for the attribute “wiper facility.”

Participant number	Two-dimensional answers	Fuzzy Kano questionnaire categories
		Like (%)	Must-be (%)	Neutral (%)	Live-with (%)	Dislike (%)
1	Functional	60		40
	Dysfunctional			100
2	Functional		100
	Dysfunctional					100
3	Functional	50	50
	Dysfunctional					100
4	Functional	50		50
	Dysfunctional	33.33		33.33	33.33
5	Functional	80	20
	Dysfunctional			50		50
6	Functional	100
	Dysfunctional			50	50
7	Functional	100
	Dysfunctional				20	80
8	Functional	100
	Dysfunctional			50	50
9	Functional	80	20
	Dysfunctional			100
10	Functional	60		40
	Dysfunctional			100
	Dysfunctional					100