Research Article
Sustainable Tourism Supply Chain Assessment Using Hybrid Decision-Making Methods under Fuzzy Uncertainty
Table 4
Service quality survey results.
| Criterions | Attribute values of environmental planning venues | Gap | R | M | S | T | R-T | M-T | S-T |
| Q1 | Q11 | 4.307 | 3.876 | 4.382 | 3.825 | 0.482 () | 0.051 | 0.557 () | Q12 | 4.185 | 3.895 | 4.325 | 3.794 | 0.391 () | 0.101 | 0.531 () | Q13 | 3.568 | 3.532 | 4.125 | 3.428 | 0.14 | 0.104 | 0.697 () | Q14 | 3.387 | 3.342 | 4.011 | 3.381 | 0.006 | −0.039 | 0.63 () | Q15 | 3.652 | 3.713 | 3.976 | 3.573 | 0.079 | 0.14 | 0.403 () | Q16 | 4.014 | 3.901 | 4.125 | 3.612 | 0.402 () | 0.289 () | 0.513 () | Q17 | 3.896 | 4.121 | 3.987 | 3.428 | 0.468 () | 0.693 () | 0.559 () | Q18 | 3.874 | 4.085 | 4.385 | 3.45 | 0.424 () | 0.635 () | 0.935 () | Q19 | 3.69 | 3.923 | 4.136 | 3.574 | 0.116 | 0.349 () | 0.562 () |
| Q2 | Q21 | 3.845 | 3.802 | 4.203 | 3.768 | 0.077 | 0.034 | 0.435 () | Q22 | 3.598 | 3.702 | 3.895 | 3.255 | 0.343 () | 0.447 () | 0.64 () | Q23 | 3.458 | 3.325 | 4.015 | 3.342 | 0.116 | −0.017 | 0.673 () | Q24 | 3.765 | 3.854 | 4.155 | 3.488 | 0.277 () | 0.366 () | 0.667 () | Q25 | 3.856 | 3.751 | 3.965 | 3.456 | 0.4 () | 0.295 () | 0.509 () | Q26 | 3.788 | 3.875 | 4.214 | 3.332 | 0.456 () | 0.543 () | 0.882 () | Q27 | 3.876 | 3.758 | 4.133 | 3.125 | 0.751 () | 0.633 () | 1.008 () |
| Q3 | Q31 | 3.952 | 3.858 | 3.856 | 3.133 | 0.819 () | 0.725 () | 0.723 () | Q32 | 3.874 | 3.955 | 3.863 | 3.245 | 0.629 () | 0.71 () | 0.618 () | Q33 | 3.855 | 3.763 | 4.033 | 3.565 | 0.29 () | 0.198 | 0.468 () | Q34 | 3.896 | 3.957 | 4.135 | 3.655 | 0.241 () | 0.302 () | 0.48 () | Q35 | 3.955 | 3.845 | 3.931 | 3.339 | 0.616 () | 0.506 () | 0.592 () | Q36 | 3.896 | 3.967 | 4.223 | 3.64 | 0.256 () | 0.327 () | 0.583 () | Q37 | 3.485 | 3.587 | 3.782 | 3.32 | 0.165 | 0.267 () | 0.462 () |
| Q4 | Q41 | 3.659 | 3.788 | 3.855 | 3.599 | 0.06 | 0.189 | 0.256 () | Q42 | 3.95 | 4.113 | 3.982 | 3.623 | 0.327 () | 0.49 () | 0.359 () | Q43 | 4.307 | 3.876 | 4.382 | 3.825 | 0.482 () | 0.051 | 0.557 () |
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Notes: p values of Represent 0.001 significance level. |