Research Article
A Study on the Evaluation of the Innovation Efficiency of Star Hotel Services Based on the DEA-Malmquist Index
Table 2
Efficiency of service innovation in star-rated hotels.
| | 2016 | 2017 | 2018 | 2019 |
| Five-star | 2.466 | 1.511 | 1.202 | 0.787 | Four-star | 1.032 | 1.127 | 1.036 | 0.805 | Three-star | 0.888 | 1.072 | 1.035 | 0.702 | Two-star | 0.497 | 1.518 | 1.324 | 1.036 | One-star | 0.263 | 0.603 | 1.576 | 1.094 | Mean value | 1.029 | 1.166 | 1.235 | 0.885 |
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