Research Article

A Fuzzy Comprehensive Evaluation Study on the Performance of Age-Friendly Digital Retrofit Based on User Experience: Take the “Elder Mode” App as an Example

Table 1

An age-friendly digital retrofit performance evaluation system based on user experience.

Target layerCriterion layerWeightIndex layerWeightCombination weight

Age-friendly digital retrofit for user experience (U)Age-friendly indicators of visual experience (U1)0.3637Color matching meets user preferences (U11)0.17580.0517
Font size meets user reading needs (U12)0.30360.0638
Font style meets user reading habits (U13)0.11850.0522
Icon layout is reasonable and orderly (U14)0.07440.0462
Interface element structure is hierarchical (U15)0.32770.0576
Age-friendly indicators of interaction experience (U2)0.3267Convenience of handwritten interaction (U21)0.34390.0538
Convenience of voice interaction (U22)0.13160.0357
Error recovery capability (U23)0.15100.0409
Interaction fault tolerance (U24)0.09920.0296
Error operation correction capability (U25)0.22090.0428
Provision of misoperation guidance measures (U26)0.05340.0269
Age-friendly indicators of behavioral experience (U3)0.1623Shallow structured navigation hierarchy (U31)0.09560.0256
Intuitive navigation layout (U32)0.07520.0142
Physical navigation icons (U33)0.17240.0390
Indicator-like navigation cues (U34)0.16280.0323
Tactile navigation buttons (U35)0.35560.0564
Highly fault-tolerant navigation buttons (U36)0.13840.0334
Age-friendly indicators of value experience (U4)0.1473Feeling pleasant to use (U41)0.26700.0627
Satisfying social needs (U42)0.18250.0361
Contributing to emotional health (U43)0.13540.0465
Self-fulfillment (U44)0.12680.0488
Reducing loneliness (U45)0.14300.0547
Enhancing the sense of belonging (U46)0.14530.0491