Research Article
Detecting the Risk of Customer Churn in Telecom Sector: A Comparative Study
Table 3
Performance evaluation of applying HPO methods to the RF classifier based on low-ratio undersampling strategy (0.3 and 0.4).
| Dataset | Optimization algorithm | Accuracy | Recall | Precision | AUC | F1-score | MAE |
| Dataset 1 | Default HPs | 0.92 | 0.58 | 0.84 | 0.78 | 0.82 | 0.078 | GS | 0.99 | 1.00 | 0.91 | 0.99 | 0.97 | 0.014 | RS | 0.94 | 0.74 | 0.83 | 0.85 | 0.88 | 0.059 | GA-DEAP | 0.93 | 0.68 | 0.82 | 0.82 | 0.85 | 0.068 | GA-TPOT | 0.96 | 0.87 | 0.84 | 0.91 | 0.91 | 0.043 |
| Dataset 2 | Default HPs | 0.77 | 0.47 | 0.61 | 0.67 | 0.69 | 0.233 | GS | 0.95 | 0.94 | 0.89 | 0.95 | 0.94 | 0.049 | RS | 0.83 | 0.61 | 0.73 | 0.76 | 0.77 | 0.174 | GA-DEAP | 0.83 | 0.63 | 0.72 | 0.76 | 0.78 | 0.173 | GA-TPOT | 0.83 | 0.65 | 0.73 | 0.77 | 0.79 | 0.167 |
|
|