Research Article

Detecting the Risk of Customer Churn in Telecom Sector: A Comparative Study

Table 5

Performance evaluation of applying HPO methods to the KNN classifier based on low-ratio undersampling strategy (0.3 and 0.4).

DatasetOptimization algorithmAccuracyRecallPrecisionAUCF1-scoreMAE

Dataset 1Default HPs0.890.450.710.700.740.107
GS0.900.570.700.760.790.098
RS0.910.590.770.780.810.085
GA-DEAP0.910.580.730.770.800.092
GA-TPOT0.900.630.690.790.800.091

Dataset 2Default HPs0.750.460.560.660.670.253
GS0.800.600.660.730.740.202
RS0.800.640.650.750.750.199
GA-DEAP0.800.570.670.730.740.199
GA-TPOT0.800.570.670.730.740.199