Detecting the Risk of Customer Churn in Telecom Sector: A Comparative Study

Table 7

Performance comparison with existing studies.

Methods		Accuracy (%)	AUC (%)
RSFS-boost [7]		95.1	None
XGBOOST [14]		79.8	None
XGBOOST [15]		None	93.3
Grid search ANN [19]		86.8	None
RF-GS-LR	Dataset 1	99.0	99.1
	Dataset 2	95.2	94.6