Research Article

Detecting the Risk of Customer Churn in Telecom Sector: A Comparative Study

Table 8

Comparison of RF-GS-LR with feature selection by MI (w/FS) and without feature selection (wo/FS).

DatasetsGSAccuracyRecallPrecisionAUCF1-scoreMAE

Dataset 1w/FS0.991.000.910.990.970.014
wo/FS0.990.941.000.970.980.008

Dataset 2w/FS0.950.940.890.950.940.049
wo/FS0.960.920.930.950.950.046