Research Article

Autonomous Classification and Decision-Making Support of Citizen E-Petitions Based on Bi-LSTM-CNN

Table 3

Classes and volume of the petition data set.

Reply departmentsVolumeLabelProportion (%)

Municipal Finance Bureau117404.18
Public Security Bureau3033110.80
Municipal Education Commission4765216.97
Municipal Human Resources and Social Security Bureau170736.08
Municipal Administration for Market Regulation5597419.93
Municipal Health Commission143755.12
Municipal Commission of Housing and Urban-Rural Development3992614.21
Municipal Transportation Commission244678.71
Landscaping & City Appearance Administrative Bureau82282.93
Urban Management and Law Enforcement Bureau125294.46
Planning and Natural Resources Bureau1860106.62