Stress Reactivity Influences the Relationship between Emotional Labor Strategies and Job Burnouts among Chinese Hospital Nurses

Table 2

Coefficients of multiple linear regression of surface acting, hair cortisol content, and their interaction against Maslach job burnout ().

	Independent variable	Emotional exhaustion				Professional inefficacy					Depersonalization
	Predictive variable				SE				SE				SE
Step 1	Demographic variables^a	0.105				0.015				0.068
	ICU		0.268	0.955	0.339		0.073	0.217	0.299		0.232	0.751	0.315
	EICU		0.228	1.199	0.434		-0.008	-0.037	0.383		0.173	0.828	0.403
	Emergency		0.364	1.116	0.299		-0.004	-0.010	0.264		0.219	0.610	0.278
	Radiotherapy		0.065	0.368	0.430		-0.011	-0.053	0.379		-0.076	-0.391	0.400
	Rehabilitation		0.071	0.276	0.339		-0.083	-0.273	0.299		0.047	0.167	0.315
	Shift pattern		0.068	0.269	0.278		0.005	0.016	0.245		-0.045	-0.160	0.258
	Working duration		0.011	0.003	0.015		0.006	0.001	0.013		0.065	0.014	0.014
Step 2	Surface acting	0.110	0.340	0.762	0.137	0.000	-0.002	-0.003	0.129	0.077	0.285	0.581	0.131
Step 3	HCC^b	0.000	-0.011	-0.045	0.259	0.000	-0.000	-0.001	0.243	0.005	-0.070	-0.271	0.245
Step 4	SA×HCC^c	0.014	0.123	0.801	0.396	0.004	0.063	0.344	0.376	0.000	0.014	0.081	0.379

Notes: , , and . was the change of square, was standardized regression coefficients, was unstandardized regression coefficients, and SE was standard error of mean (the same below). ^aDemographic variables include type variables, working department, and shift pattern (i.e., the 8 h three-shift or 12 h two-shift scheduling pattern) and continuous variable (i.e., working duration as a nurse). Because the working department containing six types of departments was a dummy variable, the intensive care unit (ICU), emergency intensive care unit (EICU), emergency department, radiotherapy department, and rehabilitation department were coded as 1 in turn while the other departments as a reference were coded as 0. The 8 h three-shift and 12 h two-shift scheduling patterns were coded as 0 and 1, respectively. ^bHCC referred to hair cortisol content. ^cSA×HCC referred to the interaction between surface acting and hair cortisol content.