Table of Contents Author Guidelines Submit a Manuscript
Nursing Research and Practice
Volume 2012, Article ID 401905, 7 pages
http://dx.doi.org/10.1155/2012/401905
Research Article

The Impact of Nursing Characteristics and the Work Environment on Perceptions of Communication

1Division of Nursing Business and Health Systems, School of Nursing, University of Michigan, 400 N Ingalls, Room 4152, Ann Arbor, MI 48109-5482, USA
2College of Nursing, Kyungpook National University, Daegu 702-701, Republic of Korea

Received 2 October 2011; Accepted 17 December 2011

Academic Editor: John Daly

Copyright © 2012 Dana Tschannen and Eunjoo Lee. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Linked References

  1. E. J. Dunn, P. D. Mills, J. Neily, M. D. Crittenden, A. L. Carmack, and J. P. Bagian, “Medical team training: applying crew resource management in the veterans health administration,” Joint Commission Journal on Quality and Patient Safety, vol. 33, no. 6, pp. 317–325, 2007. View at Google Scholar · View at Scopus
  2. K. M. Sutcliffe, E. Lewton, and M. M. Rosenthal, “Communication failures: an insidious contributor to medical mishaps,” Academic Medicine, vol. 79, no. 2, pp. 186–194, 2004. View at Publisher · View at Google Scholar · View at Scopus
  3. Joint Commission. Sentinel event data root causes by event type: 2004-fourth quarter, 2010, http://www.jointcommission.org/Sentinel_Event_Statistics/.
  4. D. Rucker, B. O’Connor, and J. Buxbaum, “Reducing errors/improving care,” in HIMSS Symposium and Exhibition, San Diego, Calif, USA, 2006.
  5. S. Chant, T. Jenkinson, J. Randle, and G. Russell, “Communication skills: some problems in nursing education and practice,” Journal of Clinical Nursing, vol. 11, no. 1, pp. 12–21, 2002. View at Publisher · View at Google Scholar · View at Scopus
  6. A. B. Hamric and L. J. Blackhall, “Nurse-physician perspectives on the care of dying patients in intensive care units: collaboration, moral distress, and ethical climate,” Critical Care Medicine, vol. 35, no. 2, pp. 422–429, 2007. View at Publisher · View at Google Scholar · View at PubMed · View at Scopus
  7. M. Kramer and C. Schmalenberg, “Securing “good” nurse/physician relationships,” Nursing Management, vol. 34, no. 7, pp. 34–38, 2003. View at Google Scholar · View at Scopus
  8. D. K. Boyle and C. Kochinda, “Enhancing collaborative communication of nurse and physician leadership two intensive care units,” Journal of Nursing Administration, vol. 34, no. 2, pp. 60–70, 2004. View at Publisher · View at Google Scholar · View at Scopus
  9. M. Krairiksh and M. K. Anthony, “Benefits and outcomes of staff nurses' participation in decision making,” Journal of Nursing Administration, vol. 31, no. 1, pp. 16–23, 2001. View at Google Scholar · View at Scopus
  10. W. A. Knaus, E. A. Draper, D. P. Wagner, and J. E. Zimmerman, “An evaluation of outcome from intensive care in major medical centers,” Annals of Internal Medicine, vol. 104, no. 3, pp. 410–418, 1986. View at Google Scholar · View at Scopus
  11. S. M. Shortell, J. E. Zimmerman, D. M. Rousseau et al., “The performance of intensive care units: does good management make a difference?” Medical Care, vol. 32, no. 5, pp. 508–525, 1994. View at Google Scholar · View at Scopus
  12. M. Manojlovich, “Linking the practice environment to nurses' job satisfaction through nurse-physician communication,” Journal of Nursing Scholarship, vol. 37, no. 4, pp. 367–373, 2005. View at Publisher · View at Google Scholar · View at Scopus
  13. P. A. Miller, “Nurse-physician collaboration in an intensive care unit,” American Journal of Critical Care, vol. 10, no. 5, pp. 341–350, 2001. View at Google Scholar · View at Scopus
  14. B. J. Foley, C. C. Kee, P. Minick, S. S. Harvey, and B. M. Jennings, “Characteristics of nurses and hospital work environments that foster satisfaction and clinical expertise,” Journal of Nursing Administration, vol. 32, no. 5, pp. 273–282, 2002. View at Google Scholar · View at Scopus
  15. B. A. Mark, J. Salyer, and T. T. H. Wan, “Professional nursing practice: impact on organizational and patient outcomes,” Journal of Nursing Administration, vol. 33, no. 4, pp. 224–234, 2003. View at Publisher · View at Google Scholar · View at Scopus
  16. C. Schmalenberg, M. Kramer, C. R. King et al., “Excellence through evidence: securing collegial/collaborative nurse-physician relationships, part 1,” Journal of Nursing Administration, vol. 35, no. 10, pp. 450–458, 2005. View at Publisher · View at Google Scholar · View at Scopus
  17. K. R. Simpson, D. C. James, and G. E. Knox, “Nurse-physician communication during labor and birth: implications for patient safety,” Journal of Obstetric, Gynecologic, and Neonatal Nursing, vol. 35, no. 4, pp. 547–556, 2006. View at Publisher · View at Google Scholar · View at PubMed · View at Scopus
  18. J. A. Seago, “Professional communication,” in Patient Safety and Quality: An Evidence-Based Handbook for Nurses, R. Hughes, Ed., Agency for Healthcare Research and Quality, Rockville, Md, USA, 2008. View at Google Scholar
  19. S. M. Shortell, D. M. Rousseau, R. R. Gillies, K. J. Devers, and T. L. Simons, “Organizational assessment in intensive care units (ICUs): construct development, reliability, and validity of the ICU nurse-physician questionnaire,” Medical Care, vol. 29, no. 8, pp. 709–726, 1991. View at Google Scholar · View at Scopus
  20. G. R. Jones and J. M. George, “The experience and evolution of trust: implications for cooperation and teamwork,” Academy of Management Review, vol. 23, no. 3, pp. 531–546, 1998. View at Google Scholar
  21. D. Bandow, “Time to create sound teamwork,” The Journal of Quality and Participation, vol. 24, no. 2, pp. 41–47, 2001. View at Google Scholar
  22. American Association of Colleges of Nursing (AACN). AACN position paper: interdisciplinary education and practice; March 1995.
  23. M. O’Daniel and A. Rosenstein, “Professional communication and team collaboration,” in Patient Safety and Quality: An Evidence-Based Handbook for Nurses, R. Hughes, Ed., Agency for Healthcare Research and Quality, Rockville, Md, USA, 2008. View at Google Scholar