Table 4: Patient satisfaction scores in 2008-2009 and 2010-2011. Scores range from 1 to 5, with 1 being the lowest and 5 being the highest. Differences between the two survey periods were considered significant if < 0.05.

2008-2009 ( ), Mean (SD) 2010 ( ), Mean (SD) value

Professional practice4.60 (0.56)4.62 (0.56)0.023
Information and participation in own care4.33 (0.68)4.37 (0.69)
Cognition of physical needs4.41 (0.83)4.41 (0.87)
Human resources3.94 (1.09)4.06 (1.07)
Pain and apprehension management4.05 (0.86)4.05 (0.89)
Interdisciplinary collaboration4.43 (0.74)4.50 (0.68)
Patient satisfaction4.31 (0.62)4.35 (0.61)