Aggression from Patients or Next of Kin and Exposure to Bullying Behaviors: A Conglomerate Experience?

Table 2

Conditional means of responding to the different classes of aggression from patients or next of kin and workplace bullying.

Factor (conditional means)	Latent classes and their size (%)
	Exposure to bullying behaviors					Aggression from patients or next of kin
	Never	Hardly	Rarely	Occasionally	Frequently	Never	Rarely	Occasionally	Monthly	Weekly
	50%	6%	29%	13%	2%	21%	12%	48%	13%	6%
Exposure to bullying behaviors
(1) Someone withholding information which affects your performance	1.2648	1.4072	1.6189	1.9585	2.5274	1.3367	1.4026	1.4935	1.6635	1.8668
(2) Repeated reminders of your errors or mistakes	1.0462	1.1164	1.2731	1.5803	2.2091	1.1250	1.1660	1.2211	1.2889	1.3651
(3) Persistent criticism of your work or work-effort	1.0051	1.0234	1.1025	1.3994	2.3578	1.0512	1.0798	1.1217	1.1780	1.2475
(4) Spreading of gossip and rumors about you	1.0022	1.0165	1.1145	1.5315	2.4398	1.0581	1.0931	1.1438	1.2113	1.2931
(5) Having insulting or offensive remarks made about your person, attitudes, or your private life	1.0031	1.0199	1.1173	1.4871	2.2548	1.0562	1.0886	1.1350	1.1960	1.2692
(6) Being ignored or excluded	1.0210	1.0579	1.1521	1.3625	1.7819	1.0685	1.0939	1.1284	1.1715	1.2205
(7) Being ignored or facing a hostile reaction when you approach	1.0101	1.0408	1.1540	1.4877	2.3371	1.0695	1.1040	1.1528	1.2163	1.2917
(8) Practical jokes carried out by people you do not get along with	1.0078	1.0328	1.1296	1.4245	2.1261	1.0586	1.0882	1.1302	1.1846	1.2492
(9) Being shouted at or being the target of spontaneous anger	1.0350	1.0924	1.2317	1.5273	2.0532	1.1048	1.1414	1.1908	1.2517	1.3201
Aggression from patients or next of kin
(10) Difficult patients or next of kin	2.1623	2.3269	2.5111	2.7189	2.9575	1.5260	1.9052	2.3203	3.3679	4.3380
(11) Verbal assaults or spontaneous tantrums from patients or next of kin	1.6811	1.8670	2.0693	2.2849	2.5109	1.000	1.0104	1.9193	3.0292	4.2279
(12) Physical assaults or threats of such assaults from patients or next of kin	1.2181	1.2941	1.3890	1.5043	1.6395	1.0107	1.0476	1.1997	1.7210	3.0227

Note. Exposure to bullying behaviors is measured by the Negative Acts Questionnaire (NAQ).