Research Article

Client Satisfaction with Delivery Care Service and Associated Factors in the Public Health Facilities of Gamo Gofa Zone, Southwest Ethiopia: In a Resource Limited Setting

Table 3

Predictors of satisfaction in public health facility of Gamo Gofa Zone, southwest Ethiopia, May 2014 ().

VariableSatisfiedUnsatisfiedCOR (95% CI)AOR (95% CI)

Education
 Illiterate86 (20.0%)35 (8.6%)11
 Primary106 (24.7%)18 (4.2%)2.4 (1.27–4.52)1.56 (0.68–3.5)
 Secondary101 (23.5%)21 (4.9%)2.4 (1.27–4.52)1.65 (0.71–3.87)
 Above secondary 47 (10.9%)16 (3.7%)1.12 (0.6–2.34)1.01 (0.23–3.40)
Occupation
 Housewife 211 (49.1%)46 (10.7%)11
 Government employed 34 (7.9%)11 (2.6%)0.68 (0.32–1.43)1.33 (0.49–3.55)
 Self-employed61 (14.2%)24 (5.6%)0.56 (0.32–0.98)0.85 (0.24–2.99)
 Other34 (7.9%)9 (2.1%)0.83 (0.37–1.84)0.77 (0.25–2.29
Mode of delivery
 SVD 286 (67.2%)66 (15.3)11
 Assisted delivery 19 (4.4%)17 (4.0%)0.26 (0.12–0.52)0.59 (0.26–1.34)
 CS 32 (7.4%)7 (1.6%)1.05 (0.45–2.47)3.61 (1.44–9.06)
ANC follow-up
 Yes 323 (75.1%)79 (18.4%)11
 No 17 (4%)11 (2.6%)0.37 (0.17–0.83)0.52 (0.21–1.36)
Payment status
 Paid 119 (27.7%)11 (2.6%)0.07 (0.038–0.15)0.27 (0.09–0.81)
 Free 221 (51.4%)79 (18.4%)11
Distance
 <half an hour 189 (44.0%)40 (9.3%)11
 >half-one hour 109 (32.1%)24 (5.6%)0.36 (0.18–0.71)1.81 (0.72–4.56)
 1 hour-two hours 13 (3.0%)9 (2.1%)0.8 (0.18–0.79)1.98 (0.75–5.16)
 >two hours29 (6.7%)17 (4.0%)19 (0.42–3.34)0.73 (0.19–2.72)
Presence of support person during birth
 Yes 191 (44.4%)8 (1.9%)13.14 (6.17–28)6.23 (2.75–14.11)
 No149 (34.7%)82 (19.1%)11
Delivery took place
 Hospitals105 (58%)76 (42%)11
 Health centers235 (94.4%)14 (5.6%)12.15 (6.57–22.4)2.76 (0.99–7.6)

Statistically significant associations.